Client Manager

3 hours, 28 minutes ago
Full-time
Senior
Customer and Technical Support
Buyers Edge Platform

Buyers Edge Platform

Buyers Edge Platform provides data and software tools designed to enhance efficiency, optimization, and transparency within the foodservice supply chain, enabling operators and manufacturers to reduce costs and improve operational effectiveness.

IT Services
251-1K
Founded 2018

Description

  • Establish and maintain rapport with top member accounts through outbound calling and business reviews.
  • Drive member engagement to increase program participation, purchase verification, reward claims, and points redemptions.
  • Contact potential and existing operators to support onboarding, member agreements, and ongoing participation.
  • Attend conferences, trade shows, and industry events to represent RTS and build operator and manufacturer relationships.
  • Identify, qualify, and pursue high-quality operator leads and cross-brand opportunities.
  • Develop manufacturer leads by aligning operator needs with brand programs and promotions.
  • Maintain accurate member and operator records in CRM systems such as IRIS and Salesforce.
  • Develop internal processes, best practices, and documented operating procedures to support continuous improvement.
  • Understand the company, its verticals, competitors, and the broader industry to help strengthen business performance.

Requirements

  • Bachelor’s degree plus 1 year of client management, project management, marketing management, or agency strategy experience, or equivalent.
  • 5+ years of sales experience.
  • Experience in and deep understanding of the foodservice industry.
  • Proficiency with Microsoft Office 365 Suite.
  • Prior experience with Salesforce or a similar CRM platform preferred.
  • Advanced communication, critical thinking, interpersonal relationship, and problem-solving skills.
  • Ability to manage multiple projects, prioritize deadlines, and work independently and as part of a team.
  • Excellent oral, written, spreadsheet, and presentation communication skills.
  • Ability to travel at least 10% of the time for trade shows, industry engagements, and operator relations.
  • Work sponsorship is not available for this role.

Benefits

  • Medical, dental, and vision insurance available from day one.
  • Flexible spending account (FSA).
  • Company-paid life insurance.
  • 401(k) with company match.
  • Strong training and development opportunities.
  • Competitive pay.
  • Flexible PTO policy with no accrual required.

Interested in this position?

Apply directly on the company website

Apply Now

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