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Sales Operations Analyst

2 weeks, 6 days ago
United States
Full-time
Senior
Sales Operations
Sales and Business Development
Looker Power BI Python Salesforce Snowflake SQL Tableau
Apply Now
WorkWave

WorkWave

WorkWave provides field service management software solutions to automate business operations, improve efficiency, and enhance customer experiences through a suite of products like PestPac® and WorkWave Service™.

Professional Services
251-1K
Founded 1984
View All Jobs 17

Description

  • Analyze core revenue metrics (pipeline health, bookings, retention/churn, product usage, and ARR trends) to identify risks, opportunities, and performance drivers.
  • Perform detailed cohort, segmentation, and funnel analyses to surface trends and inform strategy.
  • Own the creation and maintenance of executive-level dashboards and reports (CRM and BI tools) and produce weekly business reviews and monthly KPI reports for C-level and Board reporting.
  • Support the bookings forecast process and ensure sales data integrity within the CRM.
  • Maintain and refine predictive models for capacity planning, rep productivity, territory performance, and quota-setting exercises.
  • Partner with Sales Management, Marketing Ops, CS Ops, and Product Ops to unify data sources, ensure consistent data definitions, and support end-to-end funnel attribution.
  • Provide data-driven insights for annual and quarterly GTM planning, including quota-setting, territory modeling, and headcount planning.
  • Measure the impact of new processes and enablement programs, track KPI performance, and recommend operational changes to improve efficiency and productivity.
  • Respond rapidly to high-urgency executive requests with clean, accurate deep dives on win rates, product sales performance, ASP, churn drivers, and related strategic topics.

Requirements

  • Bachelor’s degree in Business, Finance, Business Analytics, or related field.
  • 5–7+ years of experience in Sales Operations, Revenue Operations, FP&A, or Business Analytics.
  • Expert-level proficiency in Excel/Google Sheets (index/match, nested logic, pivot tables, scenario modeling).
  • Proficiency with Salesforce reporting and Business Intelligence tools (e.g., Looker, Tableau, PowerBI) and familiarity with SQL and/or Python.
  • Strong understanding of core SaaS metrics (ARR, NRR, CAC/LTV, pipeline conversion rates).
  • Demonstrated ability to translate complex data into clear narratives and present findings to senior leadership.
  • High attention to detail and comfort working with large datasets in a fast-paced environment.
  • Ability to travel up to 10%.
  • Preferred: prior experience supporting complex, multi-product sales organizations and familiarity with RevTech tools like Pendo and Gainsight, and enterprise/subscription business models.

Benefits

  • Salary range $100,000–$120,000 per year.
  • Remote-first work environment with optional office locations and flexible work arrangements.
  • Robust benefits package including health and dental insurance and 401(k) with company match.
  • Flexible Time Off or generous PTO plan plus paid holidays and up to 4 weeks paid bonding leave.
  • Tuition reimbursement and ongoing training resources (extensive video libraries and live trainings).
  • Employee Assistance Program (TotalCare) with 24/7 counseling, financial and legal guidance, adoption assistance, and other resources.
  • 24/7 virtual medical care via Teladoc, quarterly peer-nominated awards, regional discounts, and opportunities for community/charitable involvement.

Interested in this position?

Apply directly on the company website

Apply Now

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