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Revenue Operations Director (UK - Remote)

2 weeks, 6 days ago
United Kingdom
Full-time
Lead
Sales Operations
Data Science and Analytics
Azure Looker Power BI Salesforce
Apply Now
ParcelHero

ParcelHero

ParcelHero is the UK's top parcel delivery company, providing express, timed, and economy services globally with leading carriers like DHL, UPS, and TNT.

Air Freight & Logistics
51-250
Founded 2003
View All Jobs 3

Description

  • Lead and develop a RevOps team, setting priorities, delegating work, and quality-checking outputs.
  • Own Salesforce strategy, architecture, pipeline expansion, and reporting configuration across commercial teams.
  • Manage and improve BI dashboards and reporting pipelines in Power BI, Looker, GA4, and Azure.
  • Build and maintain LTV, churn, and revenue forecasting models for leadership and Board reporting.
  • Drive automation across sales and marketing workflows to reduce manual work and improve data quality.
  • Own and optimise the full sales and marketing technology stack, including CRM, BI, email, CMS, prospecting, scheduling, and call tools.
  • Refine sales processes, lead routing, opportunity management, pipeline hygiene, forecasting, and commissions reporting.
  • Support marketing operations with attribution, GA4 reporting, email automation, and CMS operations.
  • Ensure commercial data accuracy, governance, and consistency across systems for internal and external reporting.
  • Act as the main liaison between RevOps and Sales, Marketing, Customer Success, Product, and Finance.

Requirements

  • Bachelor's degree in Business, Marketing, Finance, Computer Science, or a related field.
  • 5+ years of experience in Revenue Operations, Marketing Operations, or Sales Operations.
  • Proven experience directly managing a team in a RevOps or operations environment.
  • Expert-level working knowledge of Salesforce CRM in a live commercial environment.
  • Salesforce Administrator certification is a plus, but not required.
  • Demonstrable hands-on experience building LTV, churn, or revenue forecasting models.
  • Demonstrable hands-on experience with Looker, Power BI, and GA4.
  • Experience managing and optimising a complex, multi-tool sales and marketing technology stack.
  • Strong understanding of B2B sales and marketing dynamics; experience in SaaS, logistics, or e-commerce is a significant plus.
  • Track record of building and advancing reporting automation.
  • Excellent project management, stakeholder communication, and documentation skills.
  • Proficiency in Google Workspace (Gmail, Docs, Sheets, Slides).
  • Must be located in the UK.
  • Ability to work fully remote during office hours of 9:00 am to 5:30 pm GMT.

Benefits

  • Fully remote work based in the UK.
  • Generous holiday entitlement plus your birthday off.
  • Paid leave on all UK bank holidays.
  • Company sick pay aligned with the statutory minimum.
  • Regular performance and salary reviews.
  • Inclusive, casual, and upbeat culture.
  • Equal-opportunity employer with a commitment to diversity.
  • Required equipment support includes a minimum 20 MB broadband line and your own PC/laptop with a camera.

Interested in this position?

Apply directly on the company website

Apply Now

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