Sales Operations & Reservations Coordinator - Work from Home/Dayshift

23 minutes ago
Full-time
Junior
Sales and Business Development
Twoconnect

Twoconnect

Twoconnect is a top offshore and BPO company in the Philippines, offering tailored solutions, expert HR consulting, and seamless integration of remote staff to improve efficiency and reduce costs.

Professional Services
51-250
Founded 2016

Description

  • Manage customer enquiries via email, website, phone, and booking partners.
  • Coordinate bookings across multiple boats and reservation channels.
  • Maintain accurate booking records, calendars, customer information, and reporting across business systems.
  • Manage customer activities and records within Salesforce CRM.
  • Prepare and issue invoices using Xero.
  • Coordinate customer communications from initial enquiry through to confirmed booking.
  • Liaise with internal stakeholders to support seamless operational delivery.
  • Assist with website content updates, including availability and promotional information.
  • Coordinate social media scheduling, email marketing, and other marketing activities using supplied content.
  • Support marketing campaigns, customer engagement initiatives, and general administrative tasks.

Requirements

  • Experience in administration, operations, customer service, sales support, or reservations.
  • Experience using CRM systems such as Salesforce.
  • Strong organisational skills with the ability to manage multiple priorities.
  • Excellent attention to detail and follow-through.
  • Professional written and verbal English communication skills.
  • Experience using Xero or similar invoicing software is advantageous.
  • Exposure to website content management, social media, or digital marketing is desirable.
  • A proactive, adaptable attitude and confidence working across a variety of business functions.
  • Experience within tourism, hospitality, travel, or another service-based industry is highly regarded but not essential.

Benefits

  • Work-from-home arrangement.
  • Monday to Friday schedule: 7:00 AM – 4:00 PM PHT, with daylight saving adjustments.
  • HMO coverage with 2 free dependents and medical reimbursements.
  • Government-mandated benefits.
  • Work-from-home allowances.
  • Training programmes for career development.
  • Engaging company outings, team activities, and wellness sessions.
  • Supportive, inclusive culture with dedicated managers focused on growth.

Interested in this position?

Apply directly on the company website

Apply Now

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