Revenue Operations Analyst

5 hours, 41 minutes ago
Full-time
Senior
Sales and Business Development
WorkWave

WorkWave

WorkWave provides field service management software solutions to automate business operations, improve efficiency, and enhance customer experiences through a suite of products like PestPac® and WorkWave Service™.

Professional Services
251-1K
Founded 1984

Description

  • Analyze pipeline, bookings, retention, churn, product usage, and ARR metrics to identify risks, opportunities, and performance drivers.
  • Conduct cohort, segmentation, funnel, and attribution analyses.
  • Create and maintain executive dashboards using Salesforce and BI tools.
  • Produce weekly business reviews, monthly KPI reports, and C-level and Board reporting materials.
  • Support bookings forecasting, CRM data integrity, predictive modeling, capacity planning, quota setting, and territory performance analysis.
  • Partner with Sales, Marketing, Customer Success, and Product Operations to unify data sources, workflows, definitions, and reporting standards.
  • Support annual and quarterly GTM planning, including quota, territory, and headcount modeling.
  • Measure process and enablement-program effectiveness and recommend operational improvements.
  • Provide rapid, accurate strategic analyses for senior executives on topics such as win rates, ASP, product performance, and churn drivers.

Requirements

  • Bachelor’s degree in Business, Finance, Business Analytics, or a related field.
  • 5–7+ years of experience in Sales Operations, Revenue Operations, FP&A, or Business Analytics.
  • Expert proficiency in Excel or Google Sheets, including INDEX/MATCH, nested logic, pivot tables, and scenario modeling.
  • Proficiency with Salesforce reporting and BI tools such as Looker, Tableau, Power BI, SQL, or Python.
  • Strong understanding of SaaS metrics, including ARR, NRR, CAC/LTV, and pipeline conversion rates.
  • Ability to translate complex data into clear narratives and present findings to senior leadership.
  • Strong attention to detail, comfort with large datasets, and ability to work quickly in a fast-paced environment.
  • Ability to travel approximately 10%.
  • Experience supporting complex, multi-product sales organizations is preferred.
  • Experience with enterprise software or subscription business models and tools such as Tableau, Power BI, Pendo, and Gainsight is preferred.

Benefits

  • Remote-first work environment with flexible office or virtual collaboration options.
  • Health and dental insurance plus a 401(k) with company match.
  • Flexible Time Off or generous PTO, paid holidays, and up to four weeks of paid bonding leave.
  • Tuition reimbursement and access to ongoing professional training.
  • Employee Assistance Program with 24/7 counseling plus financial, legal, and adoption support.
  • 24/7 virtual medical care through Teladoc.
  • Quarterly peer-nominated awards, regional discounts, and charitable engagement opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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