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Medical Virtual Assistant | Care Coordination, Prior Auth & Exec Support

13 hours, 38 minutes ago
Philippines
Part-time
Junior
Executive Assistant
Customer and Technical Support
Cybersecurity HIPAA Salesforce
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Winning Assistants

Winning Assistants

Winning Assistants specializes in providing HIPAA certified virtual assistants to healthcare professionals, enabling them to efficiently manage administrative tasks such as medical billing, coding, and patient communications, thereby allowing clients t...

Health Care Providers & Services
View All Jobs 25

Description

  • Schedule and manage medical, dental, specialist, wellness, and travel-related healthcare appointments.
  • Coordinate referrals, imaging, laboratory work, blood tests, and follow-up care.
  • Monitor healthcare portals daily for messages, test results, prescription updates, and required actions.
  • Communicate with physicians, specialists, clinics, pharmacies, and insurance companies to support continuity of care.
  • Review medical reports and visit summaries to identify follow-up actions, medication changes, and treatment plans.
  • Maintain organized electronic medical records, healthcare trackers, visit logs, and documentation.
  • Verify insurance eligibility and benefits, obtain prior authorizations, and follow up on pending approvals.
  • Resolve insurance-related questions and billing issues with providers and billing departments.
  • Coordinate prescription refills, medication updates, supplement ordering, and wellness-related tasks.
  • Prepare weekly status updates and escalate urgent healthcare matters promptly.

Requirements

  • 2+ years of experience supporting U.S. healthcare providers, medical practices, or healthcare executives.
  • Experience with medical scheduling, insurance eligibility verification, prior authorizations, healthcare workflows, and provider communication.
  • Understanding of medical terminology, HIPAA compliance, medical records management, and insurance coordination.
  • Experience reviewing medical documentation and identifying required follow-up actions.
  • Strong organizational, multitasking, and attention-to-detail skills.
  • Strong written and verbal English communication skills.
  • Ability to work independently with minimal supervision.
  • Reliable internet connection and dedicated home office.
  • Long-term commitment and a strong attendance record.
  • Preferred experience with concierge medicine, executive health programs, functional medicine, or executive assistant support.
  • Preferred experience with Microsoft Office 365, SharePoint, Epic MyChart, MyUHealthChart, and other healthcare portals.
  • Must speak and write English clearly and professionally.
  • Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding.
  • Must be available to attend video meetings with camera on when required.
  • Reliable laptop or desktop computer.
  • Stable high-speed internet connection with a minimum of 25 Mbps.
  • Noise-canceling headset.
  • Working webcam for virtual meetings.
  • Quiet and professional work environment.

Benefits

  • Part-time schedule of 20 hours per week, Monday to Friday, with morning EST working hours.
  • Hourly pay of $5.00–$6.00 USD.
  • Dedicated HR and contractor support team.
  • Optional premium VPN access for privacy and security.
  • Provided HIPAA and cybersecurity training plus certification.
  • Access to top 1% VA performance training and workflow resources.
  • Client-approved U.S. holidays and client-approved paid or unpaid time off.
  • Optional performance-based incentives, including bonuses or increased hours.

Interested in this position?

Apply directly on the company website

Apply Now

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