Social Impact Program Manager, Enterprise Accounts (Remote, based in India)

4 weeks ago
Contract
Mid Level
Project and Program Management
Visit.org

Visit.org

Visit.org offers purpose-driven employee engagement experiences through immersive travel experiences hosted by do-good organizations worldwide, aligning with the U.N.'s Sustainable Development Goals for socially accountable workplaces.

Consumer Services
51-250
Founded 2015
$0M raised

Description

  • Serve as the day-to-day point of contact for enterprise clients and support smooth onboarding, ongoing engagement, and client satisfaction.
  • Monitor account health, identify risks, and surface opportunities for account expansion.
  • Support renewal and expansion efforts by preparing usage reports, collecting impact data, and assisting with proposal development.
  • Plan and coordinate large-scale volunteer events, including logistics, timelines, registrations, materials, and stakeholder management.
  • Ensure successful day-of event execution by coordinating with the Events & Logistics team, facilities, and security.
  • Maintain planning trackers and calendars to keep internal and external teams aligned.
  • Track and report key program metrics, including event count, volunteer participation, cost per head, satisfaction scores, and social impact.
  • Maintain internal documentation such as SOPs, best practices, and planning templates.
  • Identify trends and recommend improvements to increase the scale, efficiency, and impact of future events.

Requirements

  • 3+ years of experience in customer success, account management support, or operations.
  • Experience using Salesforce to improve operational efficiency.
  • Comfort and confidence in client-facing communications.
  • Strong attention to detail and superior organizational skills.
  • Ability to multitask and prioritize multiple projects on tight timelines.
  • Ideally located in Bangalore.
  • Experience working in a fast-paced startup environment.
  • Passion for the mission and desire to make an impact through technology.
  • Willingness to work as a remote contractor for 40 hours/week, 8 hours/day, invoiced monthly, based in India.
  • Availability to work the listed hours: 8 am EST - 5 pm EST / 2 pm - 11 pm (GMT+1).

Benefits

  • Competitive salary.
  • Mission-aligned company events and volunteering opportunities.
  • Inclusive, exciting startup culture.
  • Accelerated career and personal growth opportunities.
  • Culture Club and other team perks.

Interested in this position?

Apply directly on the company website

Apply Now

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