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Revenue Operations Manager

2 weeks, 6 days ago
Canada
Full-time
Senior
Sales Operations
Sales and Business Development
CRM Salesforce Shopify
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Valtech

Valtech

Valtech is a global business transformation company specializing in technology, marketing, and experience design to help clients innovate, connect with consumers, and optimize ROI.

Professional Services
5K-10K
Founded 1993
View All Jobs 48

Description

  • Manage the full lead assignment logic within the CRM.
  • Ensure all inbound leads are assigned quickly and that human follow-up is tracked consistently.
  • Design and maintain lead routing rules based on territory, rotation, and priority levels.
  • Design, implement, and optimize AI-assisted lead follow-up systems.
  • Ensure each qualified lead is placed into structured engagement sequences of 5 to 10 interactions.
  • Act as the link between AI tools and revenue teams to ensure generated communications are relevant, timely, and actionable.
  • Translate sales team feedback into improvements to workflows and AI logic.
  • Integrate and operationalize data from multiple sources, including intent signals, contact data, and inbound activity.
  • Structure, enrich, and troubleshoot data flows to improve AI performance, segmentation, and data quality.
  • Track, report, test, and continuously optimize lead response time, conversion rates, pipeline generation, messaging, segmentation, and follow-up cadence.
  • Collaborate with the partnerships team to align certifications, co-selling opportunities, and partner activation workflows.
  • Build scalable processes that reduce manual effort and ensure no qualified lead is overlooked.

Requirements

  • 3 to 6+ years of experience in revenue operations, marketing operations, or growth.
  • Strong experience with CRM systems and lead lifecycle management.
  • Hands-on experience with automation and AI tools in go-to-market processes.
  • Demonstrated ability to design and optimize workflows that combine automation and human execution.
  • Comfort with data, segmentation, and performance metrics.
  • Practical understanding of AI applied to real business processes, not just experimental use cases.
  • Experience with partner ecosystems and certification or co-selling models is an asset.
  • Systems mindset with a focus on scalable process design rather than manual work.
  • Connector mindset with the ability to bridge marketing, sales, and technology.
  • Results-oriented focus on pipeline and conversion, not just activity.
  • English proficiency is required for regular communication with clients and colleagues outside Quebec.

Benefits

  • Salary range of $100,000 to $150,000 CAD gross per year, depending on experience and location.
  • Full benefits package available after three months of continuous service.
  • Comprehensive insurance plan with Gold, Silver, or Bronze options and employer contributions of up to 80% depending on the selected module.
  • Short-term and long-term disability coverage.
  • Access to Dialogue via Sun Life for virtual health care, plus employee and family assistance and mental health support.
  • $500 personal spending account for health care, gym memberships, transit passes, office supplies, or RRSP contributions.
  • Retirement program with 100% employer match on RRSP contributions through DPSP, up to 4%.
  • Flexible vacation program with 5 days available during probation and prorated time for the rest of the year.
  • $30 per month personal technology reimbursement from day one.
  • Winter holiday shutdown and flexible hours, including Friday afternoons off when weekly hours are completed.

Interested in this position?

Apply directly on the company website

Apply Now

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