Twilio

Twilio

Twilio is a cloud communication company that offers Communication APIs for SMS, Voice, Video, and Authentication, empowering developers to embed communication capabilities into their software applications globally.

Diversified Telecommunication Services
5K-10K
Founded 2008

Description

  • Lead the architecture and long-term technical roadmap for the Phone Numbers Platform.
  • Modernize legacy systems into a distributed microservices architecture that supports global scale.
  • Use AI coding assistants and LLMs to automate boilerplate, generate tests, and speed up prototyping.
  • Drive technical excellence across multiple teams through key architectural decisions.
  • Partner with Product Managers to turn telecommunications regulations and customer needs into developer-first APIs and workflows.
  • Mentor senior and staff engineers and promote a culture of ownership and continuous learning.
  • Identify and mitigate technical risks related to scalability, security, and reliability.
  • Lead response and long-term remediation for complex production incidents.
  • Communicate technical strategy through design documents, RFCs, and presentations to engineering and executive stakeholders.

Requirements

  • 15+ years of experience designing and developing highly available, high-scale, secure, mission-critical cloud-native distributed systems.
  • Expert proficiency in Java or Go.
  • Deep knowledge of AWS ecosystems, including Lambda, EKS, DynamoDB, and Kafka.
  • Deep experience with cloud-native infrastructure, preferably on AWS.
  • Experience designing microservices and 99.999% resilient systems.
  • Demonstrated experience using AI tools to accelerate software delivery and discuss LLM use for brainstorming, debugging, and code synthesis.
  • Track record of building and maintaining high-volume public-facing APIs with strong developer experience.
  • Experience with high-throughput data processing and storage solutions such as SQL/NoSQL, Redis, Kafka, or Spark.
  • Proficiency with Kubernetes, Terraform, and modern CI/CD paradigms.
  • Proven ability to influence technical strategy across teams and organizational boundaries without direct authority.
  • Telecom domain expertise, including telephony protocols, local number porting (LNP), or global regulatory compliance frameworks, is desired.
  • Experience building internal platforms that help other developer teams move faster is desired.
  • Experience building or integrating AI agents into internal developer platforms or automated ops workflows is desired.
  • Role is remote and based in the West Coast, USA, including the San Francisco Bay Area.
  • Occasional travel may be required for project or team in-person meetings.

Benefits

  • Competitive pay with location-based salary ranges from $188,240 to $276,700.
  • Eligibility for Twilio’s equity plan and corporate bonus plan.
  • Healthcare coverage.
  • 401(k) retirement savings program.
  • Paid sick time, paid personal time off, and generous time off.
  • Paid parental leave.
  • Ample wellness leave.
  • Support for volunteering and donation efforts through community impact programs.

Interested in this position?

Apply directly on the company website

Apply Now

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