TDS Global Solutions

TDS Global Solutions

TDS Global Solutions (formerly TeleDevelopment Services Inc.) is a top human capital solutions provider offering executive recruitment, talent assessments, outsource vendor selection, management & consulting services. With 30 years of experience, TDS a...

Professional Services
51-250
Founded 1991

Description

  • Review current and upcoming client engagements to identify aligned candidate profiles.
  • Support client searches across software engineering, product management, cloud engineering, solutions architecture, AI and automation, and technology leadership.
  • Develop and maintain relationships with technology, engineering, and product professionals for future opportunities.
  • Engage qualified candidates in introductory conversations about their background, achievements, and career interests.
  • Match candidates to roles based on experience, organizational culture, geographic preferences, leadership level, and compensation expectations.
  • Connect candidates with client opportunities as new engagements become available.
  • Retain candidate profiles for consideration in future confidential searches.

Requirements

  • Recent technology, engineering, or product experience directly within a Customer Experience (CX), Contact Center, or Business Process Outsourcing (BPO) organization.
  • Experience in software engineering, product management, cloud engineering, solutions architecture, technology delivery, AI & automation, or related technical disciplines.
  • Experience designing, implementing, or supporting enterprise technology solutions.
  • Strong problem-solving, analytical, and collaboration skills.
  • Experience working with cross-functional business and technology teams.
  • Authorized to work in the United States.
  • Experience supporting contact center technology, customer experience platforms, omnichannel customer experience, CRM platforms, or workforce optimization technologies is highly valued.
  • Experience with enterprise customer experience organizations, global delivery models, or technology platforms serving contact center operations is highly valued.
  • Familiarity with technologies and platforms such as AWS, Microsoft Azure, Google Cloud Platform, Kubernetes, Docker, Terraform, Java, Python, .NET, JavaScript, React, Node.js, SQL, Snowflake, Databricks, GitHub, Jenkins, REST APIs, and microservices is frequently recruited for.
  • Experience with CX technologies such as Genesys, NICE CXone, Five9, Amazon Connect, Talkdesk, Salesforce, Service Cloud, Zendesk, ServiceNow, Verint, Calabrio, Twilio, Cisco, Avaya, CRM, CCaaS, and conversational AI is frequently recruited for.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Forward Deployed Engineer

Caylent 251-1K IT Services

Caylent is hiring a Forward Deployed Engineer to embed directly in client teams and deliver production-grade AI and automation solutions for its Anthropic Business Unit.

AWS Generative AI LLM Microsoft Dynamics 365 Oracle Salesforce
3 hours, 28 minutes ago

Software Engineer II

Shift5 51-250 Airlines

Shift5 is hiring a Full Stack Software Engineer 2 to build and deliver high-impact product features for onboard OT observability tools used across defense vehicles and commercial aviation.

Agile Angular AWS CSS Cybersecurity Docker Go HTML JavaScript React REST API TypeScript Vue.js
3 hours, 28 minutes ago

Senior Staff Software Engineer

Webflow 251-1K Internet Software & Services

Webflow is hiring a Senior Staff Software Engineer to lead the backend technical direction for Convert, the product suite powering experimentation, personalization, analytics, and conversion optimization.

Go Java Machine Learning Python System Design Webflow
3 hours, 28 minutes ago

Senior Product Manager - WWE Champions

Scopely 1K-5K Internet Software & Services

Scopely is hiring a Senior Product Manager for WWE Champions to own major game features or systems and help drive product performance on a remote basis in the US or Canada, or from the Culver City studio hub.

Agile
3 hours, 43 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers