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Head of People Ops

2 months ago
United States
Full-time
Senior
People Operations
HR and Recruiting
Apply Now
SWORD Health

SWORD Health

SWORD Health provides AI-powered digital physical therapy solutions designed to prevent pain, support recovery, and enhance overall health, while also aiming to transform the rehabilitation industry through innovative technology and clinical oversight.

Health Care Providers & Services
251-1K
Founded 2015
$324M raised
View All Jobs 34

Description

  • Lead the optimization and delivery of People processes and policies across the full employee lifecycle.
  • Introduce AI-enabled efficiencies that improve the speed, clarity, and accuracy of support for managers and employees.
  • Ensure consistent and compliant people practices across all regions where the company operates.
  • Develop and maintain accessible documentation, guides, and resources for employees and managers.
  • Partner with People Business Partners, Talent Acquisition, and Finance to coordinate people processes smoothly.
  • Support local programs including onboarding, performance cycles, policy updates, and employee communications.
  • Manage employee benefits programs, including enrollment, changes, inquiries, and overall accuracy.
  • Oversee U.S.-specific People Operations tasks, including employment documentation and state-by-state compliance coordination.
  • Identify friction points in the employee experience and implement scalable, people-first solutions.
  • Build and implement an AI roadmap to improve the overall people experience.

Requirements

  • Bachelor’s degree in Human Resources, Business, Operations, or a related field.
  • 5–7+ years of experience in People Operations, HR Operations, or a similar operational HR role.
  • Experience managing or administering employee benefits programs with a focus on accuracy and employee support.
  • Familiarity with U.S. People Operations requirements, including employment regulations, documentation, and state-by-state compliance basics.
  • Strong understanding of core HR processes, compliance requirements, and people practices.
  • Demonstrated ability to streamline and improve processes as an organization grows.
  • Strong communication and stakeholder management skills with the ability to bring clarity to complex topics.
  • Comfort working in a fast-paced, evolving environment with shifting priorities.
  • An AI-native mindset with enthusiasm for integrating intelligent tools into everyday workflows.
  • Strong understanding of People Operations systems and tools, with the ability to navigate and optimize them as the organization grows.
  • Legal right to work in the United States, with no visa sponsorship provided.

Benefits

  • Competitive salary, with the posted range of $229,565 to $360,745 including base, variable, and equity.
  • Equity shares.
  • Discretionary PTO plan, with unlimited vacation mentioned in the role description.
  • Parental leave.
  • 401(k).
  • Comprehensive health, dental, and vision insurance.
  • Remote-first company with flexible working hours and remote or hybrid work policy.
  • Free digital therapist sessions for employees and their families.

Interested in this position?

Apply directly on the company website

Apply Now

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