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People Operations Manager

7 hours, 22 minutes ago
United States
Full-time
Senior
People Operations
HR and Recruiting
Machine Learning
Apply Now
Karbon

Karbon

Karbon offers a collaborative practice management platform designed specifically for accounting firms, enabling them to manage workflows, enhance team communication, and deliver high-quality client services efficiently, regardless of their team's locat...

Diversified Financial Services
51-250
Founded 2014
$102M raised
View All Jobs 7

Description

  • Architect and continuously improve the end-to-end People Ops and TA operational stack using AI agents and agentic workflows.
  • Design and deploy AI agents to handle onboarding, offboarding, employee lifecycle changes, offer letters, interview scheduling, and tier-1 employee queries.
  • Manage multi-country HR compliance by building automated checks that flag risk and surface regulatory changes.
  • Build AI-powered reporting and analytics, including real-time dashboards, hiring funnel insights, and operational health metrics.
  • Run the HRIS, ATS, and broader People tech stack as an integrated, AI-augmented system.
  • Support TA operations through pipeline forecasting, recruiting data integrity, and funnel reporting.
  • Own benefits administration and vendor management for the US entity, including open enrollment and eligibility tracking.
  • Improve employee experience by anticipating friction points and resolving them through agents or automated workflows.
  • Create and maintain AI-led process documentation and knowledge management for People Ops.
  • Partner with Finance, IT, and Legal on cross-functional workflows such as headcount planning, system access, and policy management.
  • Coach the People team on AI fluency, agent design, and operational automation.
  • Own AI governance for the People function, ensuring compliant and ethical use of AI with sensitive data.

Requirements

  • 5+ years of progressive experience in People Operations or HR Operations, with leadership or team lead experience.
  • Prior SaaS or high-growth tech experience is essential.
  • Hands-on experience building, deploying, and maintaining AI tools, agent builders, and agentic workflows.
  • Strong technical fluency with APIs, integrations, automation platforms such as Zapier, Make, or n8n, and prompt engineering.
  • Multi-country HR Ops experience is strongly preferred, ideally across the US, UK, Australia/NZ, Canada, or the Philippines.
  • Proven ability to redesign operational processes from the ground up with a bias toward automation over headcount.
  • Working knowledge of US benefits administration, including open enrollment, carrier management, ACA, and ERISA basics.
  • Working knowledge of HR compliance across multiple jurisdictions and judgment on when AI can own a task versus when a human is needed.
  • Data fluency with the ability to build dashboards and interpret funnel metrics.
  • Systems-thinking mindset with the ability to manage People Ops, TA, and Benefits as an interconnected operating model.
  • Player-coach mindset with the ability to operate independently and build the work yourself.
  • High integrity, emotional intelligence, and discretion with sensitive employee and candidate data.
  • Genuine interest in AI’s impact on People Operations and a clear point of view on AI-native HR operations.

Benefits

  • Estimated base salary range of $120,000 to $130,000 USD.
  • Paid Flexible Time Off with an encouraged 3 weeks of use per year.
  • Company-paid medical coverage for you and eligible spouse/partner and dependents.
  • Company-paid dental and vision coverage for you and eligible spouse/partner and dependents.
  • Fully company-funded short- and long-term disability insurance.
  • Fully company-paid life insurance.
  • 401(k) with company matching.
  • Flexible Spending Account.
  • Up to 8 weeks of paid parental leave.
  • Work-from-home stipend.
  • Opportunity to gain global experience across the USA, Australia, New Zealand, the UK, Canada, and the Philippines.
  • Collaborative, team-oriented culture with development support and consistent feedback.

Interested in this position?

Apply directly on the company website

Apply Now

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