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Business Operations & GTM Assistant

1 week ago
Mexico, Argentina, Brazil, Colombia, Costa Rica, Ecuador
Full-time
Junior
Sales Operations
Sales and Business Development
CRM HubSpot
Apply Now
Sur Global Services

Sur Global Services

Sur Global Services specializes in facilitating nearshoring solutions, enabling businesses to outsource operations to neighboring countries, thereby enhancing their workforce efficiency and supporting growth in the evolving landscape of remote work.

IT Services
View All Jobs 16

Description

  • Send contracts and agreements for signature, track their status, and file signed copies to the correct customer records.
  • Keep contract and agreement templates current as requirements evolve.
  • Process vendor and ad hoc invoice payments and monitor and resolve failed payments daily.
  • Track referral and partner payments.
  • Confirm billing and subscription systems are updated during customer offboarding and coordinate related tickets.
  • Manage recurring vendor and partner billing and monthly cost-allocation reporting for accurate P&L reporting.
  • Process weekly reimbursements and coordinate company card issuance and requests.
  • Track and incorporate HR policy updates, including state law compliance and employee handbook changes.
  • Document SOPs and identify opportunities for AI or automation to replace manual work.
  • Support GTM and sales operations, including CRM hygiene, deal pipeline management, outbound support, and reporting.

Requirements

  • 1–3+ years of experience in business operations, sales operations, executive support, or a similar cross-functional role.
  • Strong organizational skills with the ability to manage many concurrent, detail-heavy workflows.
  • Experience handling invoicing, billing, or vendor payment processing accurately and with discretion.
  • CRM fluency with HubSpot or a similar system, or the ability to learn quickly.
  • Ability to manage the contract signature process end to end.
  • Clear, professional written English communication for internal coordination and external follow-ups.
  • Proactive follow-through and the ability to close the loop without being asked.
  • Comfort working across multiple tools, including CRM, payments, HR systems, and contracts.
  • AI-forward mindset with motivation to use AI tools to eliminate repetitive manual work.
  • Comfort working independently in a fast-paced startup environment with shifting priorities.
  • HubSpot CRM experience, including creating and maintaining deals, contacts, and pipeline attribution, preferred.
  • Hands-on experience with billing or payment platforms such as Stripe or Ramp, preferred.
  • BDR or SDR background, helpful for supporting the GTM and outbound side of the role, preferred.
  • Experience building SOPs or internal process documentation, preferred.
  • Background in cross-functional roles such as project management, merchandising operations, logistics, or startup executive support, preferred.
  • Demonstrated use of AI tools such as ChatGPT, Claude, or similar to streamline or automate daily workflows, preferred.

Benefits

  • Salary of $1,500–$2,500 USD per month.
  • 15 days of PTO.
  • Local or U.S. holidays observed.

Interested in this position?

Apply directly on the company website

Apply Now

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