Director, Revenue Operations

2 weeks, 5 days ago
Full-time
Lead
Sales and Business Development
SmithRx

SmithRx

SmithRx revolutionizes pharmacy benefits with transparent technology, connecting stakeholders for efficient drug delivery and cost savings.

Pharmaceuticals
1K-5K
Founded 2016
$38M raised

Description

  • Lead the development and implementation of programs, processes, frameworks, and products to streamline Revenue Operations and improve GTM execution.
  • Develop and maintain sales reports, dashboards, pipeline reporting, and KPI tracking to translate insights into revenue growth strategies.
  • Drive the deal review process to ensure alignment with guidelines and deal standards.
  • Facilitate contract execution and full contract lifecycle management in collaboration with Sales, Legal, Implementations, and Account Management.
  • Coordinate concurrent projects, maintain clear communication, and produce comprehensive documentation to support execution and alignment.
  • Analyze sales data and performance metrics to identify improvement opportunities and implement solutions that optimize the sales engine.
  • Maintain pacing and sales forecast reporting, including regular reviews and revenue gap closure planning.
  • Perform bottom-up revenue planning by client and product or revenue stream in partnership with Sales and Finance.
  • Serve as a trusted advisor and subject-matter expert on internal sales tools and processes.
  • Provide training and support to sales and marketing teams on revenue-related systems and processes.
  • Collaborate on sales quota, territory, and compensation plan design and administration.
  • Develop sales and churn forecasting approaches using leading and lagging indicators and front-line input.
  • Act as the escalation point for critical issues and drive issue resolution across sales team initiatives.
  • Foster an inclusive and supportive team environment where employees can contribute their best work.

Requirements

  • 10+ years of experience in Revenue or Sales Operations with 3+ years of people leadership experience.
  • Startup experience in a fast-paced environment is a strong plus.
  • Healthcare industry experience is a plus.
  • Bachelor's degree or equivalent experience; advanced degree or MBA preferred.
  • Expertise in Salesforce with a deep understanding of its functionality and best practices.
  • Salesforce Administrator certification or equivalent experience is demonstrated.
  • Experience with Looker or similar data visualization tools is a plus.
  • Strong analytical skills and exceptional attention to detail.
  • Excellent written and verbal communication skills, including presenting revenue KPIs and QBRs to senior leaders and non-technical audiences.
  • Proven impact across multiple go-to-market teams, including sales, customer success, and marketing.

Benefits

  • Highly competitive medical, pharmacy, dental, vision, life, and AD&D insurance.
  • Flexible spending benefits.
  • 401(k) retirement savings program.
  • Short-term and long-term disability coverage.
  • Discretionary paid time off and paid company holidays.
  • Paid parental leave benefits.
  • Wellness benefits, including an Employee Assistance Program.
  • Commuter benefits and a well-stocked office kitchen.
  • Professional development and training opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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