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Director, Revenue Operations

1 month, 1 week ago
United States
Full-time
Lead
Sales Operations
Sales and Business Development
Looker Salesforce
Apply Now
SmithRx

SmithRx

SmithRx revolutionizes pharmacy benefits with transparent technology, connecting stakeholders for efficient drug delivery and cost savings.

Pharmaceuticals
1K-5K
Founded 2016
$38M raised
View All Jobs 40

Description

  • Lead the development and implementation of programs, processes, frameworks, and products to streamline Revenue Operations and improve GTM execution.
  • Develop and maintain sales reports, dashboards, pipeline reporting, and KPI tracking to translate insights into revenue growth strategies.
  • Drive the deal review process to ensure alignment with guidelines and deal standards.
  • Facilitate contract execution and full contract lifecycle management in collaboration with Sales, Legal, Implementations, and Account Management.
  • Coordinate concurrent projects, maintain clear communication, and produce comprehensive documentation to support execution and alignment.
  • Analyze sales data and performance metrics to identify improvement opportunities and implement solutions that optimize the sales engine.
  • Maintain pacing and sales forecast reporting, including regular reviews and revenue gap closure planning.
  • Perform bottom-up revenue planning by client and product or revenue stream in partnership with Sales and Finance.
  • Serve as a trusted advisor and subject-matter expert on internal sales tools and processes.
  • Provide training and support to sales and marketing teams on revenue-related systems and processes.
  • Collaborate on sales quota, territory, and compensation plan design and administration.
  • Develop sales and churn forecasting approaches using leading and lagging indicators and front-line input.
  • Act as the escalation point for critical issues and drive issue resolution across sales team initiatives.
  • Foster an inclusive and supportive team environment where employees can contribute their best work.

Requirements

  • 10+ years of experience in Revenue or Sales Operations with 3+ years of people leadership experience.
  • Startup experience in a fast-paced environment is a strong plus.
  • Healthcare industry experience is a plus.
  • Bachelor's degree or equivalent experience; advanced degree or MBA preferred.
  • Expertise in Salesforce with a deep understanding of its functionality and best practices.
  • Salesforce Administrator certification or equivalent experience is demonstrated.
  • Experience with Looker or similar data visualization tools is a plus.
  • Strong analytical skills and exceptional attention to detail.
  • Excellent written and verbal communication skills, including presenting revenue KPIs and QBRs to senior leaders and non-technical audiences.
  • Proven impact across multiple go-to-market teams, including sales, customer success, and marketing.

Benefits

  • Highly competitive medical, pharmacy, dental, vision, life, and AD&D insurance.
  • Flexible spending benefits.
  • 401(k) retirement savings program.
  • Short-term and long-term disability coverage.
  • Discretionary paid time off and paid company holidays.
  • Paid parental leave benefits.
  • Wellness benefits, including an Employee Assistance Program.
  • Commuter benefits and a well-stocked office kitchen.
  • Professional development and training opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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