Director, Sales Operations

5 hours, 18 minutes ago
Full-time
Executive
Sales and Business Development
SmarterDx

SmarterDx

SmarterDx ensures revenue integrity by leveraging A.I. algorithms to uncover missed opportunities in clinical data, optimizing tasks for accurate ICD 10 coding and guaranteeing a 5:1 ROI.

Professional Services
11-50
Founded 2019

Description

  • Own and improve the sales operating cadence, including forecast calls, pipeline reviews, opportunity inspection, and executive revenue reporting.
  • Partner with Sales Leadership to improve forecast accuracy, pipeline discipline, deal progression, and accountability.
  • Develop forecasting models using stage progression, conversion rates, deal inputs, sales cycle timing, and rep performance.
  • Translate commercial performance data into narratives for leadership meetings, board materials, and strategic planning.
  • Define, document, and enforce sales process standards, including stage definitions, exit criteria, required fields, close date hygiene, and pipeline governance.
  • Monitor pipeline health by segment, product, seller, source, and stage to identify gaps in coverage, quality, and execution.
  • Drive alignment across lead handoffs, opportunity creation, sales-to-CS transitions, renewals, expansions, and customer lifecycle visibility.
  • Build and maintain sales performance reporting and scalable dashboards for sales leaders, individual contributors, and executives.
  • Partner with Finance and Commercial Strategy on annual planning, quota setting, capacity modeling, bookings targets, and revenue forecasting.
  • Serve as a business owner for Salesforce sales processes and partner with GTM Systems on CRM configuration, automation, data quality, and productivity tools.

Requirements

  • 10+ years of experience in Sales Operations, Revenue Operations, Commercial Operations, GTM Strategy, Business Operations, Finance, or a similarly analytical operating role.
  • Experience directly supporting enterprise B2B sales teams, preferably in SaaS, healthcare technology, data, AI, or revenue cycle management.
  • Strong command of Salesforce, including opportunity management, pipeline reporting, dashboards, forecasting, sales stages, and CRM governance.
  • Advanced analytical skills with deep proficiency in Excel or Google Sheets.
  • Experience building models for forecasting, capacity planning, pipeline conversion, quota planning, and sales productivity.
  • Demonstrated ability to build executive-ready reporting and translate complex data into clear business insights.
  • Strong understanding of enterprise sales processes, including pipeline generation, qualification, forecasting, deal inspection, renewals, expansions, and sales-to-CS handoffs.
  • Exceptional attention to detail and a high bar for data quality, process discipline, and operational rigor.
  • Strong communication and stakeholder management skills with the ability to influence cross-functional partners and executive stakeholders.
  • Nice to have: experience in healthcare technology, provider-facing SaaS, revenue cycle management, clinical AI, health data, or enterprise healthcare sales.

Benefits

  • Fully remote within the US.
  • Base salary of $195K to $215K.
  • Benefits included with compensation.
  • Opportunity to work cross-functionally with Sales, Finance, Customer Success, Marketing, Product, and Executive Leadership.

Interested in this position?

Apply directly on the company website

Apply Now

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