Deal Desk Associate

5 hours, 3 minutes ago
Full-time
Entry Level
Sales and Business Development
SmarterDx

SmarterDx

SmarterDx ensures revenue integrity by leveraging A.I. algorithms to uncover missed opportunities in clinical data, optimizing tasks for accurate ICD 10 coding and guaranteeing a 5:1 ROI.

Professional Services
11-50
Founded 2019

Description

  • Serve as the central point of contact for go-to-market teams on customer contract types, non-standard pricing requests, product configurations, and RFP responses.
  • Support deal governance by coordinating review of complex or non-standard deals across Sales, Finance, Legal, and Commercial Strategy.
  • Build and maintain pricing and deal models for new business, renewals, upsells, and strategic opportunities.
  • Maintain pricing rules, product catalogs, discount matrices, and approval workflows in CRM and CPQ tools.
  • Coordinate end-to-end RFP responses, including requirements analysis, data collection, pricing inputs, and submission readiness.
  • Partner with Sales, Product, Legal, and Finance to ensure RFP responses are accurate, compliant, and differentiated.
  • Maintain RFP content libraries, pricing assumptions, and reusable response artifacts to improve speed and consistency.
  • Oversee contract generation for net-new and existing customer upsell agreements and ensure terms reflect approved commercial positions.
  • Partner with Legal to manage the contract lifecycle in the CLM system, including version control, approvals, and repository hygiene.
  • Review redlines, facilitate contract execution, track signature status, and maintain a clean archive of executed agreements and supporting documentation.

Requirements

  • 0–2+ years of experience in a high-growth environment, preferably in Sales Operations, Commercial Strategy, Finance, Deal Desk, or a similar analytical business function.
  • Working knowledge of a major CRM platform such as Salesforce, including opportunity management, approvals, and reporting.
  • Advanced proficiency in Microsoft Excel or Google Sheets and the ability to build pricing models, analyze margins, and assess deal economics.
  • Experience tracking and owning contract lifecycle or deal desk KPIs within CRM and/or CLM systems.
  • Exceptional attention to detail with zero tolerance for errors in legal, financial, or customer-facing documentation.
  • Strong written and verbal communication skills with the ability to balance sales urgency against compliance, risk, and governance requirements.
  • Comfort operating in ambiguity with a proactive, structured, problem-solving mindset.
  • Prior experience administering or working within a CLM platform such as Ironclad, preferred.
  • Experience with CPQ systems and pricing governance workflows, preferred.
  • Basic understanding of revenue recognition concepts and common contractual terms and conditions, preferred.
  • Experience in health tech, SaaS, or revenue cycle management environments, preferred.

Benefits

  • Fully remote within the United States.
  • $75K to $85K base salary.
  • Benefits package included.

Interested in this position?

Apply directly on the company website

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