Business Operations Specialist

2 hours, 30 minutes ago
Full-time
Senior
Project and Program Management

Sedona Digital

Sedona Digital describes itself as an award-winning transformation partner specializing in Software/AI, Data/AI, Cloud Security, and Business Change. Its site also describes it as a process-led, AI, data, security and software business.

IT Services and IT Consulting
Founded 2008

Description

  • Manage operational intake and workflow requests end to end, ensuring timely and accurate execution.
  • Support business-as-usual operations for internal teams and monitor key operational metrics.
  • Identify risks, bottlenecks, and inefficiencies, and contribute to reporting and dashboards that support decision-making.
  • Map, document, and optimize business processes, including defining and embedding SOPs.
  • Support change management as new tools, systems, and processes are introduced.
  • Maintain data accuracy and completeness across key systems, including Microsoft Dynamics 365 Business Central.
  • Support system enhancements and participate in UAT for new features, dashboards, and tools.
  • Coordinate across business functions to align operational needs and deliver cross-functional initiatives.
  • Provide training and support to teams using operational systems.
  • Partner with teams to improve processes and address data or operational issues so the business can scale smoothly.

Requirements

  • 5+ years of experience in business operations, business analysis, or project management.
  • Experience in a fast-paced or high-growth environment is a plus.
  • Experience in an IT services organisation is preferred.
  • Experience with Microsoft Dynamics 365 Business Central or other ERP systems.
  • Experience with CRM, workflow management, and ITSM tools such as HubSpot, Jira, or ServiceNow.
  • Familiarity with project management processes and tools.
  • Experience with data visualisation platforms such as Power BI.
  • Proficiency in spreadsheets, especially Excel.
  • Strong analytical, critical-thinking, and problem-solving abilities.
  • Excellent written and verbal communication skills.
  • Ability to collaborate across departments and work with multiple stakeholders.
  • High attention to detail and ability to manage multiple priorities.
  • Skilled in process mapping and operational documentation.

Benefits

  • Work from home.
  • Medical insurance provided after the probation period.
  • Training on market trends and client needs.
  • Continuous learning and personal development opportunities.
  • Competitive compensation package.
  • Performance-based bonus.
  • Fun budget for team events.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Logistics Executive

Weekday 11-50 Construction & Engineering

Weekday’s client is hiring a remote Logistics Associate to manage end-to-end order fulfillment and dispatch operations across India in a fast-paced D2C environment.

1 hour, 1 minute ago

Cable Engineer (50-75% National Travel)- Secret Cleared

Latitude 51-250 Professional Services

Cable Engineer is needed to support U.S. Army network infrastructure programs, installing and maintaining secure copper and fiber cabling systems across field and facility environments.

1 hour, 12 minutes ago

Junior Medical Records Bilingüe

Distro 11-50 Internet Software & Services

Solvo Global is hiring a Junior Bilingual Medical Records specialist in Bogotá to manage the nationwide request, organization, and verification of U.S. medical and billing records that support legal case progression.

1 hour, 18 minutes ago

Benchwork Technician II

Relativity Space 251-1K Aerospace & Defense

Relativity Space is hiring a manufacturing technician to support Terran R engine production by post-processing machined hardware, maintaining tooling and inventory, and helping ensure parts meet engineering standards for testing and launch readiness.

2 hours, 22 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers