Director of Revenue Operations

14 hours, 38 minutes ago
Full-time
Lead
Sales and Business Development
roo.vet

roo.vet

Roo.vet is a pioneering veterinary relief platform that unites freelance vets and techs with hospitals, enabling financial freedom and work-life balance. Transforming the animal healthcare workplace by empowering skilled professionals nationwide.

Health Care Providers & Services
11-50

Description

  • Build and own the Revenue Operations strategy and operating model, including a phased roadmap from foundational work to full Rev Ops scope.
  • Own HubSpot as the system of record, including architecture, automation, workflows, lifecycle management, governance, and reporting.
  • Partner with Sales, Marketing, and Customer Support on capacity planning, lead management, and conversion optimization.
  • Improve the intake and triage process by setting SLAs, reducing recurring requests, and shifting the team toward more proactive work.
  • Co-own forecasting, reporting, and pipeline hygiene with Sales, Finance, and Data.
  • Partner with Finance on compensation operations, quota setting, and territory design.
  • Apply AI to reduce operational toil and surface insights with strong human review and safety controls.
  • Hire, mentor, and lead a small Rev Ops team while expanding the function’s scope over time.
  • Collaborate with revenue leadership and other stakeholders to make the revenue engine more efficient, predictable, and intelligent.

Requirements

  • 10+ years of experience in Revenue Operations, Sales Operations, or GTM Strategy.
  • At least 5 years of experience leading teams.
  • Experience standing up or fundamentally rebuilding an operations function or capability.
  • Strong command of CRM and GTM systems, including architecture, automation, and governance at scale.
  • Track record partnering with Sales, Marketing, and Customer Success on capacity planning, lead management, and conversion.
  • Deep experience owning forecasting, pipeline frameworks, and revenue predictability.
  • Experience partnering with Data and Finance on data integrity and attribution.
  • Fluency in revenue and unit economics and how they drive efficiency and growth.
  • Experience applying modern AI/LLM tools to operational work and governing the people who build it.
  • Comfort working through ambiguity and communicating effectively with both frontline teams and executive stakeholders.
  • Nice to have: exposure to online marketplaces or multi-sided platforms.
  • Nice to have: familiarity with HubSpot, Braze, and/or Zendesk.
  • Nice to have: exposure to data warehousing such as Snowflake and modern RevOps tooling.
  • Remote-first, with hybrid expectations if based in San Francisco.

Benefits

  • Base salary of $180,000-$230,000 in Tier 1 markets, $160,000-$210,000 in Tier 2, $150,000-$195,000 in Tier 3, $145,000-$185,000 in Tier 4, and $135,000-$175,000 in Tier 5.
  • Base medical plan covered at 100%, with optional premium buy-up plans.
  • 401(k) retirement plan.
  • Unlimited paid time off.
  • Paid maternity/paternity leave and reproductive care leave.
  • Stipends for home office setup, continuing education, and monthly wellness.
  • Accelerated growth and learning potential.
  • Opportunities for domestic travel, including regional team-building events.

Interested in this position?

Apply directly on the company website

Apply Now

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