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Senior Account & Channel Manager

3 months ago
United Kingdom
Full-time
Senior
Partnerships Manager
Sales and Business Development
CRM Salesforce
Apply Now
Ripjar

Ripjar

Ripjar provides advanced data analytics solutions for global companies and governments to detect criminal behavior, measure campaign success, and ensure AML compliance in real time.

IT Services
51-250
Founded 2012
$42M raised
View All Jobs 5

Description

  • Own the post-sale lifecycle for named enterprise accounts from onboarding through renewal readiness.
  • Build and maintain executive and operational relationships across financial services and corporate clients.
  • Lead structured success planning and Executive Business Reviews focused on value realisation.
  • Proactively identify and mitigate retention risks and customer health concerns.
  • Identify and close organic expansion opportunities in collaboration with the Head of Customer and Partner Success & Growth.
  • Improve cross-functional handovers between Delivery, CSG, and Support to ensure continuity and accountability.
  • Act as the primary voice of the customer to Product, Engineering, and leadership.
  • Own the full channel partner acquisition lifecycle, including market mapping, outreach, negotiation, and activation.
  • Identify and prioritise target partner types such as SaaS vendors, RegTech platforms, managed service providers, systems integrators, and consulting firms.
  • Work cross-functionally with Marketing, Product, Sales, and Legal to develop partner agreements and enablement materials.

Requirements

  • Solid experience in enterprise B2B SaaS sales or account management with a track record of expanding six- and seven-figure ARR accounts.
  • Demonstrable success selling into financial services, professional services, or large corporates, ideally in RegTech, compliance, risk, data, or security software.
  • Experience navigating complex enterprise buying processes involving multiple stakeholders, legal, procurement, InfoSec review, and multi-year contract negotiations.
  • Strong commercial instinct with the ability to build value hypotheses, articulate ROI to CFO- and CCO-level stakeholders, and defend pricing under procurement pressure.
  • Excellent forecasting discipline and CRM hygiene, with Salesforce or an equivalent CRM.
  • Comfort operating in a MEDDPICC or similar qualification framework.
  • Curiosity about financial crime, sanctions, and how AI is changing the compliance stack.
  • Executive presence with the ability to engage senior banking and corporate leaders and translate technical capability into business language.
  • Right to work in the UK and willingness to travel across the UK and Europe, with occasional US travel as needed.
  • Direct experience selling into MLRO, financial crime, sanctions, or trust & safety functions.
  • Exposure to AI, data, or analytics products, with comfort discussing model behaviour, accuracy trade-offs, and governance.

Benefits

  • Competitive base salary, depending on experience.
  • 25 days annual leave plus birthdays off, rising to 30 days after 5 years of service.
  • Christmas shutdown.
  • Fully remote working with a remote-first setup.
  • 35-hour working week with flexible working hours.
  • Private family healthcare, life assurance, and employee assistance support.
  • Pension salary sacrifice with company pension contributions.
  • Enhanced maternity and paternity pay.
  • Latest tech provided, including a top-of-the-range MacBook Pro.

Interested in this position?

Apply directly on the company website

Apply Now

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