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Sales & Customer Success Coordinator

3 weeks, 6 days ago
South Africa
Full-time
Junior
Sales
Sales and Business Development
CRM Email Marketing
Apply Now
Reworks Solutions

Reworks Solutions

ReWorks Solutions provides rigorously vetted, native English-speaking remote professionals backed by white-glove management and proactive support.

Internet Software & Services
View All Jobs 54

Description

  • Follow up with prospective customers by phone and email.
  • Qualify leads and schedule meetings.
  • Prepare and send collateral, proposals, contracts, and onboarding documents.
  • Coordinate new customer onboarding and ensure a smooth start.
  • Build relationships with existing clients and identify opportunities for additional services and account growth.
  • Maintain ongoing relationships with past prospects and existing clients through follow-up, renewal outreach, re-engagement campaigns, and growth initiatives.
  • Coordinate prospect data from multiple sources, organize and upload it into CRM and outreach platforms, maintain data cleanliness, and enrich records using tools.
  • Build, deploy, and manage AI-powered outbound email campaigns based on CEO strategy and direction.
  • Manage domains, email accounts, CRM systems, and outbound sales tools.
  • Keep the CRM and sales pipeline up to date and ensure leads and customers do not fall through the cracks.

Requirements

  • Excellent spoken and written English.
  • Friendly, confident, and professional phone presence.
  • Strong follow-up and organizational skills.
  • Comfortable using CRM systems and AI tools.
  • Self-motivated, dependable, and customer-focused.
  • Able to take direction, apply sound judgment, and independently turn ideas and processes into consistent execution.
  • Experience in sales, customer success, account management, or customer support is preferred.
  • Must be able to work U.S. hours (9am-5pm EST).
  • Role is based in South Africa and paid in South African Rand (ZAR).

Benefits

  • Remote work from home.
  • Comfortable working U.S. hours.

Interested in this position?

Apply directly on the company website

Apply Now

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