Onboarding Specialist Americas

16 hours, 22 minutes ago
Full-time
Junior
Operations
Remote People

Remote People

Remote People is a fast growing email list of professionals looking for remote jobs. We are on a mission to connect those looking to work remotely with companies that offer remote jobs. We have a simple registration form for the email job alerts to con...

Professional Services
1-10

Description

  • Manage end-to-end employee onboarding across multiple countries.
  • Guide clients and employees through requirements, timelines, documentation, and next steps.
  • Review employee information and documentation for accuracy, completeness, and compliance.
  • Prepare employment contracts and coordinate reviews, signatures, and amendments.
  • Coordinate country-specific requirements such as medical checks, visas, right-to-work documents, and tax forms.
  • Partner with Payroll, Benefits, Legal, Finance, and Client Success to activate services on time.
  • Manage multiple onboarding cases, follow up on outstanding actions, and escalate risks or blockers.
  • Advise clients on country-specific processes and provide practical solutions.
  • Maintain accurate client and employee data across internal platforms and CRM systems.
  • Improve onboarding workflows, documentation, and the overall customer experience.

Requirements

  • Professional fluency in written and spoken English.
  • 2+ years of experience in employee onboarding, HR administration, global mobility, payroll operations, or a similar client-facing role.
  • Experience supporting onboarding across multiple countries; EOR, PEO, global employment, payroll, or HR technology experience preferred.
  • Understanding of onboarding processes, employee documentation, benefits enrollment, contracts, and compliance requirements.
  • Familiarity with employment contracts and amendments using established templates.
  • Strong attention to detail and ability to manage multiple cases, deadlines, and stakeholders.
  • Consultative, customer-focused approach with confidence explaining complex processes.
  • Proactive problem-solving skills, sound judgment, and ability to identify and escalate risks.
  • Experience collaborating with Legal, Payroll, Benefits, Finance, Sales, and Client Success teams.
  • Experience with HRIS, CRM, ticketing, and collaboration tools; HubSpot and Confluence are a plus.
  • Comfort working remotely in a fast-paced, global environment and handling confidential information.
  • Based in Latin America.

Benefits

  • Competitive salary.
  • Asynchronous, remote-first or hybrid working environment depending on the role.
  • Option to work from abroad for a short period.
  • Growth opportunities within the company.
  • Necessary hardware provided from day one.

Interested in this position?

Apply directly on the company website

Apply Now

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