Salesforce Administrator (Remote)

12 hours, 31 minutes ago
Full-time
Junior
Software Development
RainFocus

RainFocus

RainFocus simplifies event management, unifies program experiences, and optimizes omnichannel marketing for virtual, in-person, and hybrid events. The platform fuels events with data connectivity, enabling personalized marketing campaigns and faster de...

IT Services
251-1K
Founded 2013
$42M raised

Description

  • Customize and maintain the Salesforce platform through declarative configuration, including Flows, validation rules, page layouts, and custom fields.
  • Provide day-to-day end-user support, troubleshooting, and user management across roles, profiles, and permission sets.
  • Manage tasks and help tickets in a fast-paced environment and drive issues through resolution.
  • Work with stakeholders and business analysts to document, implement, and optimize system requirements.
  • Assist with environment maintenance, data hygiene, and basic release management using sandboxes and change sets.
  • Maintain accurate documentation for system configurations, processes, and user guides.
  • Build custom reports, dashboards, and list views to support business insights.
  • Collaborate within a small, Agile team to deliver configuration work and support improvements.
  • Support user adoption and satisfaction across business functions.
  • Act as a trusted resource for daily Salesforce questions and system issues.

Requirements

  • 1–3 years of hands-on experience implementing and maintaining Salesforce.com platforms, including Sales Cloud and Service Cloud.
  • Strong experience with declarative development, especially Lightning Experience, Lightning App Builder, and Salesforce Flows.
  • Solid understanding of the Salesforce security model, including profiles, permission sets, sharing rules, and OWDs.
  • Experience with basic data management tools such as Data Loader and Import Wizard, with a focus on data integrity.
  • Ability to build custom reports, dashboards, and list views.
  • Excellent problem-solving skills and strong troubleshooting ability.
  • Salesforce Certified Administrator credential is required.
  • Exposure to CPQ or Quote-to-Cash processes in a SaaS or recurring revenue company is preferred.
  • Familiarity with Agile/Scrum methodologies is preferred.
  • Experience or interest in advanced automation, including advanced Flows and basic troubleshooting of Apex errors, is preferred.
  • Salesforce Certified Platform App Builder or Certified Advanced Administrator is preferred.
  • Experience with integrated tools or middleware such as Jira, Slack, or HubSpot is preferred.

Benefits

  • Competitive salaries.
  • Competitive benefits package.
  • 401(k) plan.
  • Generous PTO.
  • Remote work with minimal travel to conferences or team on-site events.

Interested in this position?

Apply directly on the company website

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