Enterprise Account Manager - US Remote

1 month, 1 week ago
Full-time
Senior
Customer and Technical Support
PerfectServe

PerfectServe

PerfectServe provides a comprehensive and secure care team collaboration platform designed to optimize provider scheduling and streamline clinical communication, thereby enhancing patient care and ensuring HIPAA compliance.

Internet Software & Services
251-1K
Founded 2000
$33M raised

Description

  • Build and deepen relationships with key stakeholders in hospitals and large physician groups, including C-suite executives.
  • Partner with Customer Success to identify expansion opportunities and align on customer goals, adoption, and outcomes.
  • Lead structured discovery conversations to understand customer priorities, operational challenges, and growth potential.
  • Translate customer needs into tailored value propositions grounded in measurable outcomes and ROI.
  • Navigate complex healthcare buying processes and drive momentum across multi-stakeholder decision cycles.
  • Identify and nurture internal champions to increase organizational buy-in and expand solution adoption.
  • Manage multiple accounts and competing priorities across long sales cycles.
  • Collaborate closely with post-sale teams to ensure customers realize operational, clinical, and financial value from the platform.

Requirements

  • 5+ years of enterprise or consultative healthcare sales experience, ideally with hospitals or large provider organizations.
  • Proven success selling complex, technical solutions into multi-stakeholder environments.
  • Experience influencing C-suite leaders such as CMO, CNO, CIO, CMIO, CFO, and CEO.
  • Experience collaborating with post-sale teams such as Customer Success.
  • Familiarity with clinical workflows and hospital operations.
  • Health IT experience strongly preferred.
  • Strong strategic and consultative selling skills with experience in structured solution methodologies.
  • Exceptional communication and executive-level presentation skills.
  • High business and financial acumen with the ability to tell a compelling value story.
  • Strong relationship-building and account management skills across long sales cycles.
  • Highly organized with the ability to manage multiple accounts and competing priorities.
  • Proficiency with CRM tools, with Salesforce preferred.
  • Bachelor’s degree in Business, Healthcare Administration, Marketing, Communications, Health Informatics, or a related field, or equivalent experience.
  • Advanced degrees such as an MBA, MHA, or MPH are a plus.
  • Relevant sales or methodology certifications are a plus.

Benefits

  • Remote-first work environment.
  • Health, dental, vision, life, and disability insurance options available on day one.
  • 401(k) with match and immediate vesting.
  • 17 company holidays plus 2 floating holidays.
  • Competitive paid time off policy.
  • Internal advancement opportunities.
  • $120K to $140K USD base salary plus commission per year.

Interested in this position?

Apply directly on the company website

Apply Now

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