Level 2/3 Helpdesk Engineer (MSP)

2 months ago
Full-time
Mid Level
DevOps and Infrastructure
Outsourced Staff

Outsourced Staff

Outsourced Staff provides high-performing dedicated teams of tech, digital, and customer support specialists in the Philippines, helping businesses reduce costs and increase productivity.

Professional Services
11-50

Description

  • Execute and support Microsoft 365 migrations, including mail and data transitions.
  • Perform file server migrations to SharePoint and OneDrive, including setup and configuration.
  • Design and deploy Microsoft Azure environments for clients.
  • Configure and manage switches, VLANs, and VLAN routing.
  • Implement and maintain Unifi and Fortinet firewalls, including VPNs and security policies.
  • Work closely with clients to deliver high-quality project outcomes.
  • Collaborate with AU and PH-based teams and communicate clearly in English.
  • Deliver support in a fast-paced, multi-client MSP environment.

Requirements

  • Minimum 3 years of MSP experience is required.
  • Proven experience with Microsoft Azure setup, configuration, and administration.
  • Experience with Microsoft 365 migrations.
  • Experience with SharePoint and OneDrive deployments.
  • Experience with network configuration, including switches, VLANs, and VLAN routing.
  • Experience with Unifi, Fortinet, SonicWall firewalls, and Domotz.
  • Strong written and verbal English communication skills.
  • Passion for learning, teamwork, and solving complex IT challenges.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Technical IT Support Specialist - Staff (Job 1406)

DLH 1K-5K Construction & Engineering

DLH is seeking an IT Support Specialist to provide desktop, mobile, and VIP technical support for NIH-related users and IT environments.

Active Directory Linux macOS Ubuntu
5 hours, 19 minutes ago

Ai Solution Engineer - (Technology Support)

PointClickCare 1K-5K Health Care Providers & Services

PointClickCare is hiring an AI Solutions Engineer to build and deploy AI-powered automation and intelligent workflows across its corporate healthcare SaaS platforms.

Azure C# Git JavaScript LLM Microservices Python TypeScript
5 hours, 19 minutes ago

FBS LMS Administrator

Capgemini 100K+ Internet Software & Services

FBS – Farmer Business Services is seeking a Learning Operations Team member to support Farmers’ learning systems, including LMS administration, issue resolution, and training logistics in a global, cross-functional environment.

Power BI
5 hours, 34 minutes ago

Support Engineer

Teramind is hiring a Support Engineer to provide technical customer support for its insider risk management and user behavior analytics platform.

AWS Azure Linux PostgreSQL
5 hours, 34 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers