Level 2/3 Helpdesk Engineer (MSP)

18 hours, 30 minutes ago
Full-time
Mid Level
DevOps and Infrastructure
Outsourced Staff

Outsourced Staff

Outsourced Staff provides high-performing dedicated teams of tech, digital, and customer support specialists in the Philippines, helping businesses reduce costs and increase productivity.

Professional Services
11-50

Description

  • Execute and support Microsoft 365 migrations, including mail and data transitions.
  • Perform file server migrations to SharePoint and OneDrive, including setup and configuration.
  • Design and deploy Microsoft Azure environments for clients.
  • Configure and manage switches, VLANs, and VLAN routing.
  • Implement and maintain Unifi and Fortinet firewalls, including VPNs and security policies.
  • Work closely with clients to deliver high-quality project outcomes.
  • Collaborate with AU and PH-based teams and communicate clearly in English.
  • Deliver support in a fast-paced, multi-client MSP environment.

Requirements

  • Minimum 3 years of MSP experience is required.
  • Proven experience with Microsoft Azure setup, configuration, and administration.
  • Experience with Microsoft 365 migrations.
  • Experience with SharePoint and OneDrive deployments.
  • Experience with network configuration, including switches, VLANs, and VLAN routing.
  • Experience with Unifi, Fortinet, SonicWall firewalls, and Domotz.
  • Strong written and verbal English communication skills.
  • Passion for learning, teamwork, and solving complex IT challenges.

Interested in this position?

Apply directly on the company website

Apply Now

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