FBS LMS Administrator

1 month, 1 week ago
Full-time
Senior
Customer and Technical Support
Capgemini

Capgemini

Capgemini is a global leader in consulting, technology services, and digital transformation, empowering businesses with innovative solutions and expertise to thrive in a rapidly evolving market.

Internet Software & Services
100K+
Founded 1967
$93M raised

Description

  • Manage learning and development system activities and coordinate schedules with stakeholders using company-approved tools.
  • Serve as the point of contact for system usage questions and conflict resolution.
  • Analyze existing systems and procedures and recommend improvements.
  • Perform quality control audits and implement corrective actions.
  • Support resolution of system issues and notify relevant personnel when failures are identified.
  • Maintain accurate learning system data entry and governance.
  • Train other users as needed on learning systems and processes.
  • Identify and execute continuous improvement opportunities for learning systems.
  • Communicate system issues affecting other teams and help develop change plans.
  • Provide data and information to other groups, participate in weekly team meetings, and support departmental expense monitoring.

Requirements

  • 5 years of experience in LMS or training support areas.
  • Experience working with Cornerstone OnDemand LMS or another LMS platform.
  • Knowledge of ticketing systems such as ServiceNow or similar tools.
  • Experience working with M365 and Power Platform tools.
  • API implementation experience (preferred).
  • Experience with Power Platform tools such as Copilot Studio, Power BI, or Power Apps (preferred).

Benefits

  • Competitive salary and performance-based bonuses.
  • Comprehensive benefits package.
  • Flexible work arrangements, including remote and/or office-based options.
  • Private health insurance.
  • Paid time off.
  • Training and development opportunities in partnership with renowned companies.

Interested in this position?

Apply directly on the company website

Apply Now

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