Senior Sales Operations Manager

2 weeks, 5 days ago
Full-time
Senior
Sales and Business Development
Outreach

Outreach

Outreach offers an AI-powered revenue workflow platform designed to enhance the productivity of sales, marketing, RevOps, and go-to-market teams by automating processes that help in efficiently managing accounts, forecasting, and closing deals.

Internet Software & Services
1K-5K
Founded 2014
$489M raised

Description

  • Own sales operations for the Enterprise segment and SDR organization.
  • Lead enterprise territory design and account ownership strategy.
  • Define key performance metrics and build reports and dashboards for business insights.
  • Analyze Enterprise segment performance to identify growth opportunities and inform decisions.
  • Manage forecast strategy, weekly forecast calls, and forecast process excellence.
  • Improve scalable sales and business processes through continuous optimization.
  • Partner with SDR leadership to design and launch AI agents and agentic workflows.
  • Define and track SDR KPIs such as activity, conversion, meetings, pipeline sourced, and quota attainment.
  • Develop scalable SDR processes and playbooks and improve SDR-to-AE handoffs.
  • Collaborate cross-functionally with Sales, CX, Marketing, Enablement, RevTech, Finance, and BI partners.

Requirements

  • 7–8+ years of sales operations experience.
  • Experience supporting enterprise or global segments.
  • Experience supporting SDR/BDR organizations.
  • Experience launching or scaling AI agents, agentic AI, or automation tools in a GTM or revenue operations context, or strong interest and aptitude for it.
  • A data-first mindset with the ability to challenge leadership using data-backed recommendations.
  • Strong problem solving and analytical skills with the ability to translate complex data into clear insights.
  • Pipeline management and forecasting experience.
  • Experience defining and reporting on SDR/BDR KPIs and activity metrics.
  • Strong communication and presentation skills.
  • Solid functional understanding of Salesforce CRM, including creating and maintaining reports and dashboards.
  • Knowledge of Outreach, ZoomInfo, LinkedIn Navigator, and AI LLM tools such as Claude is a plus.
  • Bachelor's degree in business, Finance, or a relevant field; MBA is a plus.
  • Advanced Excel knowledge.

Benefits

  • Flexible time off.
  • 401(k) to help you save for the future.
  • Generous medical, dental, and vision coverage for full-time employees and their dependents.
  • Parental leave program with options for a paid night nurse and a gradual return to work.
  • Infertility and assisted reproductive services benefit.
  • Employee referral bonuses.
  • Snacks and beverages in the office, plus team events.
  • Diversity and inclusion programs and employee resource groups.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Senior Revenue Operations Specialist

Roofr 51-250 Construction & Engineering

Roofr is hiring a Senior Revenue Operations Specialist to improve and scale revenue operations across its GTM teams and customer lifecycle.

Agile Asana CRM Google Tag Manager HubSpot
6 hours, 55 minutes ago

Director of Strategic Finance & SaaS FP&A

TLATech Specialized Consumer Services

Director of Strategic Finance & SaaS FP&A at a fast-growing B2B legal AI startup, owning planning, forecasting, GTM finance, and SaaS metrics to help guide company decisions.

CRM ERP HubSpot LLM NetSuite Salesforce
7 hours, 25 minutes ago

Salesforce and GTM Systems Architect

Pion 201-500 Marketing and advertising

Pion is hiring a Salesforce & GTM Systems Architect to own and evolve its Salesforce environment and go-to-market systems as the company grows.

Salesforce
7 hours, 40 minutes ago

GTM Engineer

SecurityScorecard 251-1K IT Services

SecurityScorecard is hiring a GTM Engineer to build and improve AI-driven systems, automations, and integrations that support go-to-market operations across Salesforce and the broader revenue tech stack.

Git JavaScript JSON Postman Python REST API Salesforce Salesforce Apex
1 day, 7 hours ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers