Omilia

Omilia is a global leader in Conversational AI, offering AI-based self-service solutions for enhanced customer care fulfillment and success.

IT Services

Information Technology

251-1K (360)

Founded 2002

$20M raised

29 open positions

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Director Premier Sales NAM

8 hours, 52 minutes ago

United States, Canada

Full-time

Lead

Head of Sales

Sales and Business Development

Content Marketing HIPAA NLP Salesforce

Apply Now

Omilia

Omilia is a global leader in Conversational AI, offering AI-based self-service solutions for enhanced customer care fulfillment and success.

IT Services

251-1K

Founded 2002

$20M raised

View All Jobs 29

Description

Lead and develop the Premier Account Executive team to drive new logo acquisition, expansion, renewals, and overall revenue performance.
Own the North American Premier segment revenue target and translate it into quarterly and monthly team goals.
Manage pipeline health, forecast accuracy, and MEDDIC/MEDDPICC qualification discipline across the team.
Recruit, onboard, coach, and performance-manage Account Executives to build a strong and scalable sales organization.
Design and continuously refine the Premier segment go-to-market strategy, territory model, and account segmentation.
Serve as executive sponsor on strategic deals, major expansions, and at-risk renewals, including negotiations and escalations.
Partner with PreSales, Customer Success, Marketing, Product, Legal, and Finance to support major opportunities and align internal stakeholders.
Maintain market and competitive intelligence on enterprise CX and contact centre trends, competitors, and buyer dynamics.
Own commercial and contractual governance for all Premier deals, including pricing, discounting, and non-standard terms.
Report team performance, win/loss analysis, and forecast updates to sales leadership on a regular cadence.

Requirements

Preferably 2+ years of B2B sales experience.
Proven track record of consistently achieving or exceeding revenue targets in a complex SaaS or technology sales environment.
Experience selling into companies of up to 5,000 employees in regulated verticals such as banking, insurance, healthcare, or utilities.
Deep understanding of enterprise CX technology, contact centre operations, or CCaaS/CPaaS markets.
Demonstrated ability to coach Account Executives using consultative, value-based, and MEDDIC/MEDDPICC-style sales methodologies.
Strong executive presence and credibility with C-suite and VP-level buyers.
Proficiency with Salesforce and strong forecast management discipline.
Experience selling conversational AI, virtual assistant, or NLU/NLP-based solutions is preferred.
Familiarity with Omilia’s product portfolio, including OCP, miniApps, Diamant, Pathfinder, and Agentic Self-Learning, is preferred.
Knowledge of enterprise compliance and security standards such as PCI-DSS, HIPAA, SOC 2, or ISO 27001 is preferred.
MBA or advanced degree is preferred.
Multilingual capability, with Spanish as an advantage for Latin American enterprise coverage, is preferred.

Interested in this position?

Apply directly on the company website

Apply Now

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