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Senior Technical Consultant

1 month ago
United States, Canada
Full-time
Senior
Implementation Consultant
Project and Program Management
Active Directory Angular Apigee Backbone Ember Java JavaScript JSON .NET OAuth OpenID Connect PHP React REST API Ruby Salesforce
Apply Now
Okta

Okta

Okta is a leading independent provider of identity solutions for enterprises, offering a comprehensive range of products and services to connect and protect employees, partners, and customers. With a focus on secure access, authentication, and automati...

Professional Services
5K-10K
Founded 2009
View All Jobs 29

Description

  • Work hands on with Okta customers in a post-sales consulting role.
  • Gather, analyze, and document customer requirements.
  • Communicate technical and functional information appropriately to customers and partners.
  • Lead multiple concurrent customer deployment projects and manage scope, schedule, status, and documentation.
  • Design, configure, and troubleshoot the Okta service for customer deployments and integrations.
  • Mentor and train customers on the service and support transition to post-deployment maintenance.
  • Act as a liaison between customers, Product Management, Engineering, and Support to resolve issues and influence product development.
  • Collaborate with sales on existing customer up-sell and cross-sell opportunities.
  • Shape and improve delivery processes, methods, and knowledge repositories.
  • Use identity, cloud, SaaS, API, and software development knowledge to support customer solutions.

Requirements

  • 5+ years of experience as a technical consultant delivering solutions to external customers.
  • Software development experience with Java, Ruby, .Net, PHP, REST/JSON, or similar technologies.
  • Experience with JavaScript and at least one major JavaScript MVC framework such as Backbone, Angular, Ember, or React.
  • General knowledge of cloud architectures and complex enterprise on-premise IT landscapes.
  • Knowledge of enterprise identity lifecycle management processes and standards.
  • Ability to multitask and manage multiple customer engagements.
  • Ability to work independently and in cross-functional settings.
  • Superb communication skills, including issue tracking, triaging, and crisis management.
  • Bachelor's degree or equivalent in Computer Science, Information Technology, or a related discipline.
  • Preferred experience with API management tools such as Mulesoft, Axway, or Apigee.
  • Preferred SaaS deployment experience with Salesforce, Box, Office 365, Workday, or HR master data for identities.
  • Preferred experience designing and implementing security and identity management solutions for critical systems and business programs.
  • Preferred familiarity with identity federation and access control protocols such as SAML 2.0, WS-Federation, OAuth, and OpenID Connect.
  • Preferred AD and LDAP experience.
  • Preferred experience with popular AI tools such as Gemini, Claude, or ChatGPT.

Benefits

  • Annual OTE range of $176,000–$242,000 USD for candidates in the San Francisco Bay Area.
  • Annual OTE range of $157,000–$215,600 USD for candidates in California (excluding the Bay Area), Colorado, Illinois, New York, and Washington.
  • Annual OTE range of $157,900–$207,500 USD for candidates in Canada.
  • Equity eligibility where applicable.
  • Bonus eligibility for Canada-based candidates.
  • Health, dental, and vision insurance.
  • 401(k) plan and flexible spending account for eligible U.S. candidates.
  • RRSP with a match, healthcare spending account, and telemedicine for Canada-based candidates.
  • Paid leave, including PTO and parental leave.
  • Immersive in-person onboarding experience to accelerate impact and connection.
  • Remote work designation indicated by #LI-Remote.

Interested in this position?

Apply directly on the company website

Apply Now

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