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Senior Product Manager / Account Manager

1 month, 1 week ago
United States
Full-time
Senior
Account Manager
Product Management
Machine Learning
Apply Now
NineTwoThree

NineTwoThree

NineTwoThree is a leading software development firm based in Boston with over 10 years of experience in mobile apps, web apps, and AI. They specialize in custom web and mobile app development, incubating digital venture ideas, and partnering with compa...

Internet Software & Services
51-250
Founded 2012
View All Jobs 8

Description

  • Manage 2 to 3 active clients and projects at the same time, tracking status, timelines, and blockers.
  • Research client markets to understand industry trends, competitive landscape, and differentiation opportunities.
  • Work with clients and stakeholders to define product vision and establish the full initial product scope.
  • Translate client requirements into intuitive product designs with the design team and support development integration.
  • Define user stories, requirements, acceptance criteria, and implementation details for project managers, development, and QA.
  • Lead weekly client meetings to provide updates, review progress, and demo milestones.
  • Manage client expectations, including scope, prioritization, trade-offs, budget, and timeline discussions.
  • Support sales activities by joining prospect calls and preparing proposals, scoping documents, and timelines.
  • Identify and pursue upsell opportunities for additional features, marketing services, and maintenance or support contracts.

Requirements

  • 5+ years of experience as a product manager for digital products such as SaaS, mobile, web, or AI products.
  • Strong relationship management experience in a client-facing role or with executive-level stakeholders.
  • Excellent communication, negotiation, and presentation skills.
  • Ability to work independently and collaboratively in a dynamic product development environment.
  • Strong attention to detail, analytical thinking, organizational skills, and critical-thinking skills.
  • Located in the EST time zone, or in an adjacent time zone with at least 8am-1pm Eastern overlap with the European team.
  • Curiosity and willingness to learn, especially around AI and machine learning.
  • Experience working with cross-functional product teams (preferred).

Benefits

  • 100% remote work.
  • 20 working days of annual paid vacation during the first 3 years, increasing to 25 days later.
  • Paid sick leave and holidays.
  • Reimbursement for professional development courses and certifications, up to 100% with manager agreement.
  • Well-being budget.
  • Fast and streamlined hiring process with multiple interview stages and an optional CEO interview.
  • Strong, tightly knit team culture with a positive engineering environment.

Interested in this position?

Apply directly on the company website

Apply Now

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