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XaaS Solutions Specialist (Remote)

1 month, 2 weeks ago
United States
Full-time
Junior
Customer Success
Customer and Technical Support
CRM Salesforce
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Myriad360

Myriad360

Myriad360 is a cyber security consultancy and integrator specializing in Security, Cloud, AI, and Data Center Modernization. They provide customized IT solutions using industry-leading hardware, software, and managed services to protect enterprises.

Internet Software & Services
51-250
Founded 2003
View All Jobs 18

Description

  • Support Account Executives and Sales Consultants with day-to-day sales activities.
  • Coordinate prospect meetings, teleconferences, customer reviews, and ongoing communications.
  • Prepare and deliver sales proposals, presentations, and RFP responses.
  • Generate quotes, sales orders, and contract documentation for customers and internal stakeholders.
  • Maintain accurate opportunity, CRM, revenue, and customer records.
  • Build and manage relationships with vendor, supplier, carrier, and technology partners.
  • Coordinate pricing, promotions, product availability, and quote comparison analyses.
  • Process and track customer orders through installation and activation.
  • Support contract renewals, service upgrades, agreement modifications, and revenue tracking.
  • Provide customer support, status updates, issue resolution coordination, reporting, and process improvement support.

Requirements

  • 2+ years of experience in sales support, telecommunications, technology services, customer success, or a related role.
  • Experience supporting a sales organization in a fast-paced, customer-facing environment.
  • Strong organizational skills with exceptional attention to detail.
  • Excellent written, verbal, and presentation communication skills.
  • Experience working with CRM platforms and sales management tools.
  • Ability to manage multiple priorities while meeting deadlines.
  • Strong analytical and problem-solving capabilities.
  • Proven ability to build relationships with customers, vendors, and internal stakeholders.
  • Experience supporting telecommunications, cloud, managed services, or technology solutions environments preferred.
  • Familiarity with carrier services, connectivity solutions, or XaaS offerings preferred.
  • Must be based in the United States.

Benefits

  • Unlimited Paid Time Off (PTO).
  • Incentive compensation plans for all employees.
  • Company-funded 401(k) contributions.
  • Zero-cost employer-covered health insurance.
  • Annual BYOD reimbursement up to $500.
  • Paid parental leave.
  • Base salary range of $60,000-$70,000 in New York City, plus bonus opportunities.
  • Transparent, candid culture with 1:1 coaching, performance reviews, and ongoing feedback.

Interested in this position?

Apply directly on the company website

Apply Now

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