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Sr Implementation Consultant

8 hours, 21 minutes ago
Pakistan
Senior
Implementation Consultant
Customer and Technical Support
Asana CRM JIRA Salesforce
Apply Now
Motive

Motive

Motive (ex KeepTruckin) provides AI dashcams, ELD compliance, GPS tracking, and fleet management solutions to over 120,000 businesses in the physical economy, enhancing safety, productivity, and profitability.

Road & Rail
1K-5K
Founded 2011
$567M raised
View All Jobs 4

Description

  • Own the end-to-end implementation lifecycle from kickoff through deployment, training, and transition to support.
  • Serve as the primary owner of project delivery, accountable for timelines, scope, risks, and customer experience.
  • Lead customer stakeholders through structured project planning, including scope, milestones, timelines, roles, and responsibilities.
  • Develop and maintain detailed project plans, tracking mechanisms, and status reporting to monitor progress, risks, and dependencies.
  • Proactively communicate project status, risks, and changes to drive alignment and decision-making.
  • Facilitate recurring customer meetings such as kickoffs, weekly status calls, and executive updates.
  • Establish and enforce project governance, risk tracking, stakeholder communication, and change management processes.
  • Coordinate hardware and software setup, configuration, logistics, and field execution across customers and internal teams.
  • Deliver or coordinate customer training and change-management activities to support adoption and self-sufficiency.
  • Partner cross-functionally with Sales, Account Management, Support, Engineering, Product, and Installation teams to resolve blockers and improve implementation processes.

Requirements

  • 4–6+ years of experience in implementation, project management, or enterprise customer-facing roles.
  • Proven success leading complex, multi-stakeholder deployments, with hardware and SaaS experience preferred.
  • Demonstrated ability to manage the full project lifecycle, including planning, execution, and risk management.
  • Experience working with enterprise customers in fast-paced, high-growth environments.
  • Strong project management discipline across planning, prioritization, and execution of multiple projects.
  • Exceptional stakeholder management and executive communication skills.
  • Ability to identify risks early and drive structured resolution.
  • Ability to balance consultative guidance with delivery accountability.
  • Strong problem-solving skills and adaptability in dynamic environments.
  • Proficiency with project management and CRM tools such as Salesforce, Asana, Jira, and Smartsheet.
  • Bachelor’s degree or equivalent experience preferred.

Benefits

  • Equal opportunity employer with a commitment to diversity and inclusion.
  • Some interviews or new-hire training sessions may be held in person at a global office.
  • Candidate Privacy Notice and UK Candidate Privacy Notice are provided for review.
  • Employees must be authorized to receive and access commodities and technologies controlled under U.S. Export Administration Regulations.

Interested in this position?

Apply directly on the company website

Apply Now

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