Human Resources Administrator (12 month FTC)

20 hours, 28 minutes ago
MoonPay

MoonPay

MoonPay is a specialist provider and operator of multiple, alternative digital payment technologies and infrastructure. They offer a total solution for payment requirements, including card issuing, program management, and pay2card services. MoonPay is ...

Diversified Financial Services
251-1K
Founded 2018
$1050M raised

Description

  • Serve as the first point of contact for employee support through the People Team Jira ticketing system.
  • Monitor, triage, categorize, and resolve employee inquiries, escalating issues when needed.
  • Coordinate onboarding activities, including scheduling sessions, initiating background checks, distributing contracts, and setting up new hire profiles in HR systems.
  • Process offboarding requests and ensure all related documentation is completed and filed accurately.
  • Create and review monthly payroll reports to communicate employee changes across payroll systems.
  • Maintain accurate employee records across HR systems while following privacy, confidentiality, and compliance requirements.
  • Identify recurring employee issues and document solutions to improve knowledge base resources and self-service support.
  • Assess employee-facing processes and help build scalable SOPs and operational workflows.
  • Use AI tools to reduce manual work, automate processes, and analyze data.

Requirements

  • 3-6 years of experience in HR administration, People Operations, or a similar support role.
  • Strong organizational skills and a detail-oriented approach to data management.
  • Experience working with HR systems such as Workday, ADP, or Jira; experience with multiple systems is a plus.
  • Ability to build, test, and improve robust operational processes.
  • Ability to use AI tools to augment workflows, automate processes, and analyze data.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Excellent problem-solving skills with a proactive, service-oriented mindset.
  • Comfortable working in a remote, global environment.
  • Nice to have: familiarity with Workday, Deel, and ADP together across employee lifecycle processes.

Benefits

  • Competitive salary package.
  • Equity package with employee ownership.
  • Pay-for-performance equity bonus.
  • Moonshot award with a $250,000 equity grant for exceptional impact winners.
  • Unlimited holidays.
  • Flexible remote working, including fully remote or working from a nearby Moonbase.
  • Private healthcare benefits.
  • Enhanced parental leave.
  • Annual training budget.
  • Home office setup allowance.
  • Remote working allowance for utilities.
  • Monthly product budget and zero-fee crypto transactions.
  • Employee referral programme with a 10K USDC referral reward.
  • Regular remote company offsites and in-person hackathons.

Interested in this position?

Apply directly on the company website

Apply Now

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