Revenue Operations Associate

1 month ago
Full-time
Junior
Data Science and Analytics
Modern Health

Modern Health

Modern Health provides a personalized mental health care platform tailored for enterprises, aiming to enhance employee resilience, productivity, and overall well-being through evidence-based services.

Health Care Providers & Services
251-1K
Founded 2017
$167M raised

Description

  • Own day-to-day system administration across Sales, Customer Success, and GTM tooling.
  • Serve as project lead for system initiatives, automation programs, and integrations.
  • Partner cross-functionally to identify operational gaps and build efficiency improvements.
  • Maintain dashboards and operational reporting for leadership.
  • Triage system issues, bugs, and operational troubleshooting.
  • Support core GTM tooling and system workflows.
  • Build proficiency in Salesforce and other systems to expand backend coverage and support system improvements.
  • Help improve data quality, streamline workflows, and drive retention-oriented process improvements.

Requirements

  • 2+ years of experience in customer success, sales, revenue operations, or a related operational role.
  • Strong analytical thinking and comfort working with data and reporting.
  • Curiosity for how systems work and willingness to learn new platforms.
  • Structured and organized approach to managing projects and operational tasks.
  • Ability to troubleshoot issues and find practical solutions.
  • Clear communication skills and comfort working with cross-functional teams.
  • Strong ownership mindset and ability to operate independently.
  • Familiarity with Salesforce, Gainsight, and Matik is a plus but not required.
  • Availability to work overlapping hours with the team; US-based team members outside the Pacific time zone are expected to work at least six hours between 8 am and 5 pm Pacific time each workday.

Benefits

  • 100% coverage for medical, dental, and vision insurance.
  • Stipend toward mental health benefits.
  • 401(k) plan.
  • Flexible PTO.
  • Generous parental leave policy.
  • Full-time employees are eligible for Modern Health’s equity program.
  • Competitive pay with location-based salary ranges.
  • Unlimited career growth opportunity.

Interested in this position?

Apply directly on the company website

Apply Now

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