CRM Consultant

3 hours, 58 minutes ago
Contract
Senior
Data Science and Analytics
Massive Rocket

Massive Rocket

Massive Rocket is a Global Braze & Snowflake Agency that helps companies use data to understand their customers, automate communications, and generate predictable growth. They specialize in building beautiful digital experiences and increasing customer...

Media
51-200
Founded 2018

Description

  • Lead execution of client CRM initiatives in Braze across email, SMS, push notifications, content cards, WhatsApp, and other channels.
  • Configure and customize Braze to implement agreed campaign strategies.
  • Design and execute targeted, segmented, and personalized marketing campaigns.
  • Collaborate with strategy teams and stakeholders to align campaign execution with strategic goals.
  • Partner with clients to understand needs and deliver tailored CRM solutions.
  • Guide project teams to ensure efficient delivery, smooth operations, and client satisfaction.
  • Manage and analyze large datasets to identify customer behavior and trends.
  • Perform QA for CRM campaigns, integrations, and supporting documentation.
  • Create campaign documentation, performance reports, and measurement metrics.
  • Apply Braze capabilities to develop innovative solutions for clients.

Requirements

  • 5+ years of experience as a marketing automation specialist in the CRM space.
  • Experience with Braze, Salesforce Marketing Cloud, or HubSpot.
  • Strong knowledge of digital marketing.
  • Understanding of relational databases and data structures.
  • Strong attention to detail, including QA of CRM campaigns, integrations, and documentation.
  • Experience working in an agency or client-facing environment.
  • Ability to work proactively in cross-functional teams.
  • Strong interpersonal and client communication skills.
  • C1-level English proficiency.
  • Braze Practitioner or Marketer certification, extensive Braze experience, and SQL-based data analysis experience are preferred.
  • Valid right to work is required; visa sponsorship is not available.
  • Ability to work using a personal device under the company's BYOD policy.

Benefits

  • Remote-first work environment.
  • Clear career progression, ownership, and growth opportunities.
  • Fast-paced learning and professional development through challenging work.
  • Collaboration with a global team across Europe, the US, and beyond.
  • Team meetups, events, and shared experiences.
  • Supportive, positive workplace culture.

Interested in this position?

Apply directly on the company website

Apply Now

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