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Senior Account Manager

3 weeks, 5 days ago
United States
Full-time
Senior
Account Manager
Customer and Technical Support
Asana E-commerce HubSpot SEO
Apply Now
Lever

Lever

Lever is a leading Talent Acquisition Suite that provides modern hiring and talent management solutions. Their applicant tracking system (ATS) with candidate relationship management capabilities empowers hiring teams to streamline recruiting efforts an...

Professional Services
251-1K
Founded 2012
$123M raised
View All Jobs 2

Description

  • Serve as the primary point of contact for assigned clients across Slack, email, and Asana.
  • Own 6–10 client accounts, including high-priority and multi-service accounts.
  • Lead client calls, kickoff meetings, internal syncs, and team trainings.
  • Collaborate with SEO and Paid Media Strategists to shape strategy and ensure seamless execution.
  • Oversee strategy execution, budgets, and timelines across multiple service lines.
  • QA deliverables such as decks, landing pages, and creative assets.
  • Identify upsell, cross-sell, and SOW expansion opportunities.
  • Mentor and coach Account Executives and support team development.
  • Partner with Operations and internal teams to improve workflows and client experience.
  • Support new business pitches and revenue growth initiatives.

Requirements

  • 5+ years of experience in Account Management or a similar client-facing role.
  • Experience in an agency setting across SEO, Paid Search, Paid Social, or other digital marketing channels.
  • Comfort managing senior client stakeholders and complex accounts.
  • Strong mentoring mindset and interest in supporting a growing team culture.
  • Proactive, strategic, and able to identify improvement opportunities.
  • Experience managing $500K+ in client revenue across multiple service lines (preferred).
  • Proven ability to upsell or expand accounts based on campaign performance (preferred).
  • Experience designing and leading internal trainings on sales enablement, upselling, or client communication best practices (preferred).
  • Experience with Asana, Google Slides, Slack, and HubSpot (preferred).
  • Background in or strong familiarity with eCommerce or B2B client needs (preferred).

Benefits

  • Compensation ranges provided in good faith and subject to experience, skills, location, and internal equity.
  • Employment may be contingent on background checks and eligibility-to-work verification.
  • Opportunity to work with well-known brands in a fast-growing digital agency.
  • Role includes leadership and mentoring responsibilities.
  • Potential involvement in strategic growth work, including new business pitches and account expansion.

Interested in this position?

Apply directly on the company website

Apply Now

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