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Senior Business Development Manager - Globalize Service Line

4 hours, 15 minutes ago
United States
Full-time
Senior
Account Manager
Project and Program Management
HubSpot Salesforce
Apply Now
Keywords Studios

Keywords Studios

Keywords Studios provides comprehensive technical and creative solutions for the global video games industry, specializing in localization, audio production, quality assurance, art creation, and customer support services to enhance the gaming experienc...

Internet Software & Services
10K-50K
Founded 1998
View All Jobs 19

Description

  • Serve as the primary strategic partner and escalation point for key client accounts.
  • Lead client meetings, check-ins, and follow-ups to maintain strong relationships.
  • Analyze client performance data, feedback, and market trends to generate actionable recommendations.
  • Partner with internal teams across Implementation, Production, Sales, Marketing, and Engineering to resolve client challenges and improve alignment.
  • Monitor usage, satisfaction, and engagement metrics to identify risks and growth opportunities.
  • Support renewal processes by providing relevant data and documentation.
  • Collaborate with marketing to identify clients for testimonials and case studies.
  • Assist onboarding and implementation teams to ensure smooth client transitions.
  • Gather client feedback and contribute to product and service improvements.
  • Contribute to internal documentation and reporting for continuous improvement.

Requirements

  • Bachelor’s degree in Game Design, Business, Product Management, or a related field; MBA or equivalent experience is a plus.
  • 7 to 10+ years of progressive experience in sales, project management, account management, or business development.
  • Experience in a solutions-oriented environment is preferred.
  • Familiarity with CRM software such as Salesforce or HubSpot.
  • Must be located in the US West Coast / Pacific Time Zone.
  • Highly organized with strong attention to detail and follow-through.
  • Exceptional verbal, written, and presentation communication skills.
  • Ability to build networks and develop relationships across different markets.
  • Proactive problem-solver able to navigate ambiguity and manage high-pressure situations.
  • Strong accountability and dependability, with the ability to work independently and as part of a team.

Benefits

  • Remote position with working pattern set as remote.
  • Permanent, full-time employment.
  • Benefits may vary depending on the employing entity and the candidate’s country/state of residence.

Interested in this position?

Apply directly on the company website

Apply Now

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