Senior Account Manager, Key Accounts

2 hours, 41 minutes ago
Full-time
Mid Level
Customer and Technical Support
Kaseya

Kaseya

Kaseya provides integrated IT management and security solutions for MSPs and SMBs, enabling centralized IT operations, remote management, cybersecurity, and automation.

IT Services
1K-5K
Founded 2000
$567M raised

Description

  • Take full ownership of a portfolio of mid-market accounts and identify upsell and cross-sell opportunities across the product suite.
  • Re-engage existing customers, especially low-engagement accounts, and build relationships with key decision-makers.
  • Develop and execute tailored account plans with regular outreach, check-ins, and business reviews.
  • Monitor product usage and adoption metrics to address gaps and improve engagement.
  • Own revenue targets and drive consistent expansion within the account base.
  • Partner with Customer Success, Sales, and other internal teams to deliver a seamless customer experience.
  • Use Salesforce to manage pipeline, track account activity, and maintain accurate forecasting and reporting.

Requirements

  • 4+ years of experience in an account management or relationship-focused sales role.
  • Experience in B2B sales managing mid-market clients.
  • Experience working with VARs or channel partners to support growth (preferred).
  • Proven ability to meet or exceed sales targets (preferred).
  • Strong commercial mindset with a passion for account growth and expansion (preferred).
  • Highly motivated, coachable, and resilient in a fast-paced environment (preferred).
  • Excellent communication, organizational, and interpersonal skills (preferred).
  • Experience using CRM tools, with Salesforce preferred.
  • Strong analytical and forecasting abilities (preferred).

Benefits

  • Work for a fast-growing company transforming the IT industry.
  • Opportunity to work with cutting-edge technology.
  • Collaborate with a high-energy team.
  • Career acceleration in a role where your impact is immediately visible.
  • Equal employment opportunity regardless of protected characteristics.

Interested in this position?

Apply directly on the company website

Apply Now

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