Channel Account Manager I - EMEA

1 hour, 53 minutes ago
Full-time
Junior
Customer and Technical Support
Huntress

Huntress

Huntress is a managed cybersecurity platform that protects small and mid-market businesses from cybercriminals. Their services include managed endpoint protection, detection and response, Microsoft 365 identity protection, and security awareness traini...

Professional Services
251-1K
Founded 2015
$160M raised

Description

  • Serve as a trusted advisor to customers and deliver solutions that improve satisfaction and Huntress product adoption.
  • Build and maintain strong relationships across multiple contacts within assigned customer organizations.
  • Drive post-sales outcomes including loyalty, renewals, expansion, retention, and overall customer success.
  • Collaborate closely with sales and marketing to create customer engagement, training, education, and enablement initiatives.
  • Work externally with both customers and third-party reseller partners to support shared success.
  • Contribute to team goals tied to customer satisfaction, retention, and expansion.
  • Develop creative approaches to engage customers and encourage ongoing adoption of Huntress solutions.

Requirements

  • 2+ years of experience in customer success, partner success, account management, or partner/direct sales roles, ideally in mid-market and below.
  • Strong experience in SaaS, preferably within the cybersecurity industry.
  • Experience with HubSpot or a similar CRM platform.
  • Passion for working with both customers and partners.
  • Strong bias to action and the ability to get things done efficiently and effectively.

Benefits

  • £49,200 base salary with on-target earnings of £82,000 plus equity.
  • 100% remote work environment.
  • New starter home office setup reimbursement of £398.
  • Generous personal leave entitlements.
  • £92 monthly digital reimbursement.
  • Travel to the US 1-2 times per year for company events.
  • Pension contribution.
  • Access to BetterUp for coaching and personal and professional growth.

Interested in this position?

Apply directly on the company website

Apply Now

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