Channel Account Manager I - EMEA

3 hours ago
Full-time
Junior
Customer and Technical Support
Huntress

Huntress

Huntress is a managed cybersecurity platform that protects small and mid-market businesses from cybercriminals. Their services include managed endpoint protection, detection and response, Microsoft 365 identity protection, and security awareness traini...

Professional Services
251-1K
Founded 2015
$160M raised

Description

  • Serve as a trusted advisor to customers by delivering solutions that improve satisfaction and platform adoption.
  • Build and maintain strong relationships with multiple contacts within assigned customer organizations.
  • Drive business efforts related to loyalty, renewals, expansion, and post-sales success.
  • Collaborate closely with sales and marketing to create customer training, education, and engagement initiatives.
  • Work externally with customers and third-party reseller partners to support their needs and success.
  • Contribute to team goals around retention, expansion, and customer satisfaction.
  • Develop creative ways to engage customers and improve their experience with Huntress.

Requirements

  • 2+ years of experience in customer success, partner success, account management, or partner/direct sales, ideally in the mid-market and below.
  • Strong experience in SaaS, preferably in the cybersecurity industry.
  • Experience with HubSpot or similar CRM platforms.
  • Passion for working with both customers and partners.
  • Strong bias to action and ability to execute efficiently and effectively.
  • Based in or eligible to work remotely from Ireland.
  • Experience supporting channel or reseller relationships is preferred.

Benefits

  • €54,600 base salary with on-target earnings of €91,000 plus equity.
  • 100% remote work environment.
  • New starter home office setup reimbursement of €480.
  • Generous personal leave entitlements.
  • Digital monthly reimbursement of €111.
  • Travel to the US 1-2 times per year for company events.
  • Pension.
  • Access to the BetterUp platform for coaching and professional growth.

Interested in this position?

Apply directly on the company website

Apply Now

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