Account Manager

2 hours, 44 minutes ago
Full-time
Junior
Customer and Technical Support
Kaseya

Kaseya

Kaseya provides integrated IT management and security solutions for MSPs and SMBs, enabling centralized IT operations, remote management, cybersecurity, and automation.

IT Services
1K-5K
Founded 2000
$567M raised

Description

  • Proactively engage current customers to identify upsell and cross-sell opportunities across Kaseya’s product suite.
  • Build and maintain strong relationships with key decision-makers to support customer satisfaction and account growth.
  • Develop tailored account strategies, including regular check-ins and business reviews, to uncover opportunities and address challenges.
  • Monitor customer usage and adoption metrics, and act to resolve adoption issues that could affect expansion.
  • Own sales targets and work to consistently exceed quota while contributing to short- and long-term revenue growth.
  • Collaborate with internal teams such as Customer Success and Sales to ensure smooth implementation and a strong customer experience.
  • Use Salesforce to manage leads, opportunities, and accounts, and keep all customer interactions accurately logged and tracked.

Requirements

  • 1+ years of B2B sales experience, ideally in a technology or SaaS environment.
  • A proven track record of exceeding sales targets.
  • Ability to thrive in a fast-paced, metrics-driven environment.
  • Motivated, coachable, competitive, and resilient.
  • Excellent organizational, interpersonal, and communication skills.
  • Proficiency with CRM tools, especially Salesforce, to manage leads, opportunities, and accounts.
  • Strong analytical skills with the ability to create accurate sales forecasts.

Interested in this position?

Apply directly on the company website

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