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Director, Global MSP Sales - United States

6 hours, 28 minutes ago
United States
Full-time
Lead
Head of Sales
Sales and Business Development
CRM HubSpot Salesforce
Apply Now
JumpCloud

JumpCloud

JumpCloud provides a unified platform for managing identity, access, and devices across various operating systems, enabling secure and frictionless access to resources through features like single sign-on, multi-factor authentication, and a Zero Trust ...

Internet Software & Services
251-1K
Founded 2013
$417M raised
View All Jobs 30

Description

  • Define and execute the global MSP go-to-market strategy to achieve partner acquisition and net revenue retention targets.
  • Lead, coach, and manage a global team of Partner Account Executives, Business Development Representatives, and Account Managers.
  • Own global forecasting, pipeline management, and revenue reporting for the MSP business unit.
  • Oversee MSP account management to improve partner satisfaction, platform adoption, retention, and expansion.
  • Standardize account health metrics, Quarterly Business Reviews, and growth plans across the partner base.
  • Build partner success frameworks that help MSPs bundle, upsell, and resell JumpCloud solutions to their customers.
  • Manage inbound MSP lead conversion and outbound pipeline generation across the PAE and BDR teams.
  • Represent JumpCloud at industry events, conferences, and roadshows to build executive relationships and generate pipeline.
  • Collaborate with Enablement, Channel Leadership, Marketing, Product, and Product Marketing to improve the partner program, campaigns, and roadmap input.

Requirements

  • 8+ years of B2B SaaS sales leadership experience.
  • At least 4+ years managing MSP or channel partner sales and account management teams globally or across major regions.
  • Proven success managing both hunting teams (BDRs and quota-carrying PAEs) and farming teams (Account Managers).
  • Deep understanding of MSP business models, including MRR, packaging, margin expectations, and technical ecosystems.
  • Experience aligning sales execution with partner certification pathways and global channel partner programs.
  • Proficiency with CRM tools such as Salesforce or HubSpot.
  • Experience with PRM (Partner Relationship Management) tools and building dashboards, forecasts, and attribution models.
  • Ability to travel globally approximately 25–30% of the time.
  • Fluency in English for interviews and internal business communication.
  • Experience in multi-tenancy, integrations, or other MSP-relevant product areas is preferred.

Benefits

  • Approximate annual compensation of $220,000–$290,000, including base salary and related bonuses or commissions.
  • Comprehensive medical coverage with multiple plan options, including a high-deductible HSA plan with employer contribution.
  • Dental, vision, life insurance, short- and long-term disability, FSA, and EAP coverage.
  • 401(k) savings plan with company match.
  • Flexible paid time off policy.
  • Remote-first work environment with the ability to work from anywhere in the U.S.
  • Opportunity to work with a seasoned executive team and influence product and partner strategy.

Interested in this position?

Apply directly on the company website

Apply Now

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