Account Manager (B2B Segment – Global Accounts without KAM coverage)

1 month, 1 week ago
Full-time
Junior
Customer and Technical Support
JetBrains

JetBrains

JetBrains provides cutting-edge development tools like IntelliJ IDEA and Kotlin, automating tasks to boost productivity and foster innovation.

Internet Software & Services
1K-5K
Founded 2000

Description

  • Manage a global portfolio of B2B customers without assigned Key Account Manager coverage.
  • Build strong relationships with technical and business stakeholders across startups, scale-ups, and large enterprises.
  • Identify and drive upsell, cross-sell, and multi-product expansion opportunities.
  • Grow recurring revenue by converting trials, expanding usage, and positioning higher-value editions.
  • Secure renewals on time and reduce churn through proactive customer engagement.
  • Monitor product usage, renewal cycles, lead history, support signals, and customer behavior to prioritize accounts.
  • Run full-funnel sales motions including inbound leads, trials, demos, evaluations, and outbound opportunities.
  • Qualify opportunities, conduct discovery, prepare proposals, and guide customers through the sales cycle.
  • Maintain an accurate CRM pipeline with clear next steps and deal context.
  • Collaborate with Customer Success Engineering, Business Development, Product, Marketing, Sales Excellence, and KAM teams on joint initiatives.

Requirements

  • 2-4 years of experience in Account Management, Customer Success, or Sales, ideally in SaaS or developer tools.
  • Strong relationship-building skills and the ability to manage a high-volume portfolio.
  • Proven success in upsell, cross-sell, renewal, or expansion motions.
  • An analytical approach to pipeline management and account prioritization.
  • Confidence working with technical audiences and a willingness to learn JetBrains products deeply.
  • Experience with CRM systems, with Salesforce preferred, and modern sales tooling.
  • Fluent English at C1/C2 level is required.
  • Additional languages such as Spanish or Portuguese are a plus.

Benefits

  • Hybrid and remote work options are indicated by the role tags.
  • Opportunity to work with globally recognized developer tools and AI products.
  • Inclusive and open workplace culture that welcomes people of all backgrounds.
  • Equal opportunity employer commitment.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Account Manager Hotels EMEA

OpenTable 1K-5K Consumer Services

OpenTable is hiring an Account Manager, Hotels EMEA to manage strategic hotel accounts across the region, strengthen client relationships after sale and launch, and drive retention, revenue growth, and customer success.

CRM Salesforce
1 hour, 25 minutes ago

Account Manager

ABC Legal Services 251-1K Specialized Consumer Services

ABC Legal Services is seeking an Account Manager to support client accounts, strengthen relationships, and ensure customer needs are met while contributing to sales goals and cross-team coordination.

Agile
2 hours, 57 minutes ago

Sr. Strategic Account Manager

Cynet Group 251-1K Professional Services

Cynet Systems is seeking a Sr. Strategic Account Manager to grow and manage key staffing accounts in the oil, gas, and energy sector while driving new business opportunities across technical, engineering, non-IT, staff augmentation, SOW, and direct hire services.

3 hours, 13 minutes ago

Renewal Manager, Mid-market (Individual Contributor)

Elastic 1K-5K Internet Software & Services

Elastic is seeking a Renewals Manager (Individual Contributor) to manage mid-market customer renewals and retention within its customer success organization, with a focus on timely renewals, growth opportunities, and customer value reinforcement.

Salesforce
4 hours, 49 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers