Account Manager - E-commerce Marketing Agency

1 week, 2 days ago
Full-time
Senior
Sales and Business Development
Hustler Marketing

Hustler Marketing

Hustler Marketing is a full-service email marketing agency that specializes in creating and managing campaigns, automations, and template designs to enhance customer engagement and increase sales for e-commerce businesses.

Professional Services
51-250
Founded 2018

Description

  • Manage assigned client accounts, stores, and the client-agency relationship end to end.
  • Plan, brief, monitor, and execute marketing campaigns to drive conversions and sales.
  • Develop and implement marketing strategies across email, SMS, pop-ups, and flows.
  • Lead and coordinate copywriters, designers, and account associates to deliver campaigns on time.
  • Communicate client needs to internal teams and ensure campaign inputs are delivered clearly.
  • Maintain regular communication with clients, including meetings and ongoing updates.
  • Collect and analyze campaign and customer data to inform strategy and set weekly goals.
  • Report on campaign performance, revenue, A/B testing results, and optimization actions.
  • Work with the Service Department to meet KPI targets and reduce client churn.
  • Identify upsell opportunities and present additional services to clients.

Requirements

  • At least 12 months of experience in a digital marketing role.
  • At least 6 months of experience in email marketing.
  • Experience managing client accounts effectively, preferably in an agency environment.
  • Proven leadership experience, including leading a team of creatives.
  • Familiarity with Slack, Hubstaff, Asana, Klaviyo, and Google Workspace Suite.
  • Strong communication, presentation, and interpersonal skills.
  • Ability to work independently, meet deadlines, and handle urgent client requests.
  • Highly accountable, responsive, and comfortable working remotely.
  • Excellent problem-solving, critical thinking, time management, and adaptability skills.
  • Must be fluent in English and available during office hours Monday to Friday, 3-6 PM BCN time.
  • Must be able to work 30-35 hours per week and have a stable internet connection plus a laptop or PC.

Benefits

  • Fixed-rate monthly salary paid in USD.
  • Contractor status after signing the NDA.
  • First two months paid as a trial-and-adaptation period at full rate.
  • Regular performance reviews every 9-12 months, with the first review after 3-6 months.
  • Role and workload re-evaluation after 6-12 months.

Interested in this position?

Apply directly on the company website

Apply Now

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