Lead Solutions Engineer (IC), Japan (P)

4 months, 1 week ago
Full-time
Lead
Customer and Technical Support
HubSpot

HubSpot

HubSpot provides a comprehensive cloud-based CRM platform that integrates marketing, sales, service, and operations tools to help businesses attract, engage, and delight customers effectively.

Media
5K-10K
Founded 2006

Description

  • Partner with Account Executives to drive technical strategy and execution for new business and expansion opportunities.
  • Lead discovery conversations to understand customer challenges, goals, and technical requirements.
  • Design and deliver tailored product demonstrations that clearly communicate business value and support deal progression.
  • Build trusted relationships with customers, partners, and internal teams to influence decisions and accelerate outcomes.
  • Translate complex technical concepts into clear, compelling narratives aligned with customer priorities.
  • Collaborate cross-functionally with Sales, Services, and Product teams to deliver cohesive and scalable solutions.
  • Contribute to pre-sales initiatives and projects that improve team efficiency, messaging, and win rates.
  • Mentor and support less experienced team members to help improve overall team performance.

Requirements

  • 6+ years of experience in PreSales, Solutions Engineering, Technical Consulting, or a similar customer-facing technical role.
  • Fluency in Japanese and strong English reading and writing skills.
  • Proven experience partnering with Sales teams to move complex deals from discovery through close.
  • Experience engaging both technical and non-technical stakeholders and influencing decision-making.
  • Strong problem-solving ability to translate business needs into technical solutions.
  • Excellent communication and presentation skills with the ability to simplify complex concepts.
  • Experience working cross-functionally in a fast-paced, high-growth environment.
  • Experience in SaaS or CRM platforms is preferred.
  • Familiarity with HubSpot or similar customer platforms is preferred.
  • Experience mentoring or coaching team members is preferred.
  • Exposure to sales methodologies or value-based selling frameworks is preferred.

Benefits

  • Remote-friendly flexibility with an emphasis on both flexibility and connection.
  • In-person onboarding and team-building opportunities for remote and office employees.
  • Support for accommodations or alternative arrangements during the hiring process.
  • A culture focused on brilliant work, ownership, trust, and meaningful progress.
  • Opportunity to work for a globally recognized company with an award-winning culture.
  • Potential use of AI-assisted screening with human hiring decisions maintained throughout the process.

Interested in this position?

Apply directly on the company website

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