Medical Virtual Assistant (Remote) | LATAM

1 hour, 39 minutes ago
Full-time
Junior
Customer and Technical Support
Hire Hawk

Hire Hawk

We help businesses hire talent globally, compliantly, and with a smile. We manage all planning, sourcing, vetting, hiring, payroll, and performance management.

Description

  • Manage patient intake and verify demographic, insurance, referral, and case information for accuracy.
  • Schedule, confirm, and coordinate patient appointments while communicating with patients and the clinical team.
  • Communicate professionally in English and Spanish with patients, law firm representatives, attorneys, and healthcare partners.
  • Support law firm-referred patients by tracking documentation, appointments, and follow-up needs.
  • Review and clean AI-generated medical notes for clarity, formatting, completeness, and inconsistencies.
  • Prepare and coordinate medical referrals with the required supporting records and documentation.
  • Send medical documentation and case updates to attorneys through approved channels.
  • Maintain accurate and organized patient records in the Electronic Health Records system.
  • Use Google Workspace tools to manage communication and documentation.
  • Identify workflow gaps and recommend practical process improvements.

Requirements

  • Full professional fluency in English and Spanish, both written and spoken.
  • Experience supporting a U.S. medical practice or healthcare provider.
  • Hands-on experience with patient scheduling, intake, referrals, and medical documentation.
  • Confidence using Electronic Health Records systems.
  • Strong computer skills and experience with Google Workspace, including Gmail, Drive, Chat, and Meet.
  • Excellent organization, written communication, and attention to detail.
  • Availability to work Monday through Friday during Pacific Standard Time business hours.
  • Experience supporting a neurology, personal injury, legal-medical, or specialist healthcare practice (preferred).
  • Experience communicating with attorneys, law firms, or patients involved in legal cases (preferred).
  • Familiarity with AI tools such as ChatGPT or Claude (preferred).
  • Experience reviewing AI-generated notes, transcripts, or clinical documentation (preferred).
  • A track record of improving administrative processes or creating more efficient workflows (preferred).

Benefits

  • Remote full-time role.
  • Salary range of $1,200-$1,500 per month.
  • Access to a $200K+ perk marketplace with discounts on 150+ global services.
  • Option to withdraw up to 50% of approved earnings before payday.

Interested in this position?

Apply directly on the company website

Apply Now

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