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Healthcare Executive Virtual Assistant

1 month, 1 week ago
Philippines
Full-time
Senior
Executive Assistant
Project and Program Management
HubSpot Salesforce
Apply Now
Helper Heroes

Helper Heroes

Your Virtual Assistants for Home Care Excellence Home care is complex. Your back office doesn’t have to be. At Helper Heroes, we source, train, and deliver elite offshore staff to help home care agencies like yours run leaner, faster, and smarter. Sche...

Diversified Consumer Services
View All Jobs 9

Description

  • Manage and organize the executive's inbox with discretion and professionalism, including drafting polished, executive‑level email responses.
  • Structure and manage the executive's calendar by priority and coordinate scheduling for internal and external meetings.
  • Prepare clear, concise, and structured reports and executive summaries from operational data and CRM exports.
  • Learn, maintain, and ensure data integrity in core systems (AxisCare and other CRMs), extract reports, and simplify findings for strategic use.
  • Monitor RingCentral call logs and message threads, organize communications, and track follow-ups to ensure timely responses.
  • Manage Microsoft Teams activities: schedule meetings, prepare structured agendas, take and organize meeting minutes, and track action items and follow-ups.
  • Maintain executive dashboards in Excel, manage milestone tracking, and set relationship reminders.
  • Conduct structured research, prepare comparison briefs, and ask clarifying questions when instructions are incomplete to ensure accurate execution.

Requirements

  • Proven maturity, strong common sense, and professional judgment.
  • Exceptional organizational skills and a structured, process-driven mindset.
  • Demonstrable advanced proficiency in written and spoken English, including grammar and an executive-level tone.
  • Strong critical thinking, emotional intelligence, and the ability to handle confidential information with discretion.
  • Experience learning, managing, and supporting operational integration within CRM systems (AxisCare, WellSky, HubSpot, Salesforce, etc.).
  • Experience using communication platforms such as RingCentral and Microsoft Teams.
  • Ability to operate at an executive level, think independently and quickly, and work without hand-holding.
  • Proficiency with Excel for dashboards, milestone tracking, and reporting.

Benefits

  • Competitive base pay (advertised as the highest base pay in the home care industry).
  • Remote role (Type: Remote) with an established schedule of 8am–5pm PST.
  • Opportunities for growth and advancement as the company scales.
  • Work on mission-driven work that directly impacts client care and outcomes.
  • Fun and supportive, tight-knit team culture.

Interested in this position?

Apply directly on the company website

Apply Now

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