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Senior Partner Development Program Manager | United States| Remote

1 week, 5 days ago
United States
Full-time
Senior
Partnerships Manager
Project and Program Management
Apply Now
Grafana

Grafana

Grafana is the open observability platform providing analytics, monitoring, and visualization solutions with a focus on user control and cost efficiency.

IT Services
1K-5K
Founded 2014
$535M raised
View All Jobs 50

Description

  • Manage the full partner lifecycle from onboarding through activation, renewal, and upsell support.
  • Drive partner operational success and revenue goals through scalable one-to-many communication and automation.
  • Work cross-functionally to ensure partnership contracts and mutual obligations are met.
  • Create and define processes for agreements with royalty or revenue share components.
  • Monitor partner deployment health, customer satisfaction, risks, and blockers.
  • Build automation-driven systems that surface program progress and partner success metrics.
  • Partner with Sales and Channel teams on OEM relationships and scaled external access programs.
  • Communicate upcoming OEM and plugin initiatives to partners and internal teams.
  • Create documentation, enablement materials, and data-based reporting for workstreams.
  • Design, implement, and run programs that scale the partner ecosystem.

Requirements

  • 5+ years of experience managing customer or partner portfolios and driving retention strategies.
  • Experience operating at scale and supporting partners through a one-to-many engagement model.
  • Experience building agentic systems to automate processes and improve scale.
  • Experience helping partners and customers navigate marketplaces and related transactions.
  • Experience building and optimizing operational processes in cross-functional environments.
  • Strong analytical ability and a knack for solving real-world business challenges.
  • Excellent organizational skills and ability to manage multiple processes, programs, and deadlines.
  • High integrity, ownership, curiosity, and a continuous improvement mindset.
  • Ability to thrive independently in a high-velocity, highly dynamic work environment.
  • Experience with partner ecosystems, OEM programs, or plugin marketplaces (preferred).

Benefits

  • Base salary range of $160,000 to $195,000 in the United States.
  • Restricted Stock Units (RSUs) for all team members.
  • 100% remote work with a global team.
  • Global annual leave policy of 30 days per year.
  • 3 days of annual leave reserved for Grafana Shutdown Days.
  • In-person onboarding for new hires.
  • Career growth pathways and development opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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