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Middle Account Manager with Turkish Language

2 hours, 17 minutes ago
Anywhere
Full-time
Junior
Account Manager
Customer and Technical Support
Confluence CRM JIRA
Apply Now
GR8 Tech

GR8 Tech

GR8 Tech is a leading B2B iGaming solutions provider, offering a full range of betting and gambling software solutions. Their top-of-the-line software and services cater to iGaming professionals looking to launch, grow, or upgrade their businesses, pro...

IT Services
251-1K
View All Jobs 15

Description

  • Own business and operational support for an assigned client portfolio.
  • Develop existing and new clients into long-term partnerships.
  • Manage commercial and operational issues to ensure smooth service delivery.
  • Support onboarding of newly signed clients.
  • Help clients adopt and use GR8 Tech products effectively.
  • Analyze client performance and product usage.
  • Prepare reports, statistics, and performance summaries.
  • Work with clients to optimize ROI across products.
  • Present product updates, upgrades, and new functionality.
  • Collect client feedback and share it with product and development teams.
  • Collaborate with affiliates, customer service, payments, and development teams.
  • Upsell and cross-sell products or features and document them in CRM.

Requirements

  • 1–2 years of experience, including at least 1 year in the iGaming industry as a B2B Account Manager or in a related role.
  • Advanced English and fluent Turkish.
  • Confident MS Office skills, including Excel, PowerPoint, and Word.
  • Basic experience with CRM and BI tools.
  • Strong communication skills and high emotional intelligence.
  • Ability to work independently and prioritize operational tasks.
  • Analytical mindset and problem-solving skills.
  • Familiarity with SDLC and task management tools such as Jira, Confluence, and Miro (nice to have).
  • Basic technical understanding of web services (nice to have).
  • Experience in commercial discussions or entry-level negotiation (nice to have).
  • Experience generating ideas for platform or process improvements (nice to have).
  • Proficiency in Ukrainian or Russian will be a plus.

Benefits

  • Annual Benefits Cafeteria budget you can allocate to sports, medical, mental health, home office, and languages.
  • Paid maternity/paternity leave plus a monthly childcare allowance.
  • 20+ vacation days, unlimited sick leave, and emergency time off.
  • Remote-first work with tech support and coworking compensation.
  • Team events, including online, offline, and offsite activities.
  • Learning culture with internal courses and growth programs.

Interested in this position?

Apply directly on the company website

Apply Now

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