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Director, Revenue Operations (Fundraising)

3 weeks, 2 days ago
United States, Kenya
Full-time
Executive
Sales Operations
Sales and Business Development
CRM Salesforce
Apply Now
GiveDirectly

GiveDirectly

GiveDirectly is a non-profit organization that sends money directly to people in poverty, empowering them to choose how to improve their lives.

Capital Markets
51-250
Founded 2009
$1M raised
View All Jobs 14

Description

  • Own Fundraising’s data, systems, pipeline infrastructure, forecasting, reporting, and revenue operations.
  • Define fundraising KPIs and establish reporting aligned with strategic and Board requirements.
  • Design operating rhythms including pipeline reviews, QBRs, reporting cadences, and execution processes.
  • Develop scalable revenue processes with Finance, Fundraising, and Donor Experience teams.
  • Oversee revenue reconciliation, pledge and receivable tracking, restricted-fund coding, close handoffs, and audit support.
  • Lead fundraising workforce and capacity planning, including role scoping and hiring priorities.
  • Build and manage a potential team of 3–5 across fundraising technology, data, donor experience, and knowledge management.
  • Serve as the operational liaison between Fundraising and Finance, Compliance, Grants Management, People, Legal, and other functions.
  • Partner with the Vice President on strategy, organizational change, decision-making, internal communications, and executive materials.
  • Lead cross-fundraising initiatives such as donor stewardship coordination, system launches, workforce planning, and market expansion.

Requirements

  • 8+ years of experience in revenue operations, business operations, or chief-of-staff roles, ideally in fundraising, sales, or partnerships.
  • Experience building or owning CRM and pipeline systems such as Salesforce.
  • Experience developing KPI frameworks and reporting infrastructure used by multiple teams.
  • Strong analytical and operational skills, including the ability to structure ambiguity, prioritize, and use data for decisions.
  • Proven ability to manage cross-functional relationships and influence senior stakeholders without direct authority.
  • Experience managing people or workstreams and structuring teams as functions grow; direct people management is preferred.
  • Excellent written and verbal communication skills, including preparation of executive- and Board-facing materials.
  • Alignment with GiveDirectly’s values of recipient choice, transparency, and evidence.
  • Experience with institutional donors or fundraising teams in Africa is preferred.
  • Experience establishing a BizOps or RevOps function from scratch is preferred; an advanced degree such as an MBA is a plus.

Benefits

  • Fully remote role; country-specific salary benchmarks are provided for candidates outside the United States and Kenya.
  • Director-level compensation includes base salaries of $106,280–$134,400, a 15% target bonus, and a $21,393 annual benefits stipend.
  • Senior Director-level compensation includes base salaries of $137,910–$166,980, a 15% target bonus, and a $21,393 annual benefits stipend.
  • Benefits stipend may be used for benefits or taken as additional taxable income.
  • Competitive, equitable compensation determined through a third-party salary benchmarking process with no salary negotiation.
  • Professional growth in a candid, analytical, and non-hierarchical culture with high ownership.
  • Reasonable accommodations are available throughout the application and employment process.

Interested in this position?

Apply directly on the company website

Apply Now

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