Revenue Operations Business Applications Manager

2 hours, 30 minutes ago
Full-time
Senior
Sales and Business Development
OneSpan

OneSpan

OneSpan provides secure digital agreement solutions, including identity verification, e-signing, and mobile app security, to accelerate customers' digital transformations with ease and compliance.

IT Services
251-1K
Founded 1984

Description

  • Own configuration and integration architecture across Salesforce, Salesloft, ZoomInfo, the Partner Portal, and related GTM tools.
  • Lead technical implementation, integration builds, API and sync monitoring, troubleshooting, and system health management.
  • Recommend Salesforce data model, automation, assignment, validation, and deduplication standards.
  • Maintain system-of-record maps, integration diagrams, administrative runbooks, and GTM technology documentation.
  • Manage vendor technical relationships, tool evaluations, implementation timelines, and feature utilization audits.
  • Own the RevOps support queue, identify recurring issues, and direct root-cause improvements across processes, tools, and content.
  • Design new-hire onboarding architecture, including ramp plans, system access, and 90-day milestone check-ins.
  • Manage the enablement content platform and knowledge base, including information architecture, version control, and content audits.
  • Document and improve lead-to-cash processes, resolving bottlenecks through redesign, automation, or tooling changes.
  • Collaborate with RevOps, IT, Engineering, and leadership on requirements, technical builds, pilots, rollouts, and systems roadmaps.

Requirements

  • 5+ years of experience in Sales Operations, Revenue Operations, or GTM Systems, focused on Salesforce administration and systems architecture.
  • Deep hands-on Salesforce experience with data model design, Flow and validation rule automation, integrations, and administrative configuration.
  • Experience implementing and integrating GTM tools such as Salesloft, ZoomInfo, and LinkedIn Sales Navigator.
  • Experience building and maintaining knowledge bases or enablement content platforms; SharePoint experience is preferred.
  • Strong written communication skills for technical documentation and training content.
  • Advanced Excel proficiency, including formulas and pivot tables, for structured data and systems organization.
  • Fluency in applying AI tools to daily workflows and adopting emerging AI capabilities.
  • Strong ownership, initiative, urgency, and comfort operating in ambiguous environments.
  • Strong prioritization skills for managing competing technical and enablement requests.
  • Salesforce Administrator certification is preferred.

Benefits

  • Salary of $115,000–$125,000, depending on experience and qualifications.
  • Remote work opportunity.

Interested in this position?

Apply directly on the company website

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